Ellen's profile

Ellen's reviews

  5  
Ellen has 83 reviewsacross 7 different locations, showing 12.
Seller review
Honesty a rare trait in real estate
over 2 years ago
Honesty a rare trait in real estate

I have had the pleasure of having Ellen from Team Kerr working as my real estate professional covering purchases and sales of a number of properties in Airlie Beach over nearly 2 decades. Real estate is an industry that often brings the worst out in people, which is why the industry has such a tarnished reputation. Ellen and Bek are not your normal real estate agents, they are trustworthy, direct and work hard to get deals together. They have not been afraid to give me honest and sometimes challenging feedback as both a seller and buyer and their integrity is beyond reproach. Team Kerr will tell you what you need to hear not necessarily what you want to hear, but their judgment and motivation is always honest. I highly recommend Ellen if you want an agent that is focussed on getting good results for all parties not just taking a commission.

Seller review
Great agent with a wealth of knowledge and experience.
over 2 years ago
Great agent with a wealth of knowledge and experience.

Ellen has an unbelievable amount of knowledge and experience in the local area. Ellen was extremally helpful through the selling process and gave plenty of guidance.

Buyer review
A genuine person, no pushy sales tactics, Great Communication and I would highly recommend
almost 3 years ago
A genuine person, no pushy sales tactics, Great Communication and I would highly recommend

Ellen's genuine want to help whilst not being a pushy sales agent is what stood out to me the most. She has great knowledge of the industry, her local area and always went above and beyond in all aspects from my initial enquiry through to following up emails throughout the process on things I had asked for within the sale. I would have no hesitation on recommending and using her services again, she is a valuable asset to the region :) Thank you Ellen!

Buyer review
Amazing stressfree experience
almost 3 years ago
Amazing stressfree experience

Ellen helped us find our new home. She was amazing from start to finish. As we do not currently live locally, she was super helpful! She showed us one house, then once she knew what we were really looking for, she sold us the next one she showed us! She was always available for local advice, and even helped to organise trade quotes for work to be completed after settlement. Nothing was too much trouble. Without her, the process would have been stressful. Recommend 💯 Thank you Ellen and Team Kerr.

Buyer review
Outstanding service !
almost 3 years ago
Outstanding service !

I have been very pleased with Ellen's performance on helping me to find the right property to buy. Ellen is not only an expert in the real estate market but she also pays attention to both parties interest which ultimately leads to a mutual satisfactory agreement. Unlike many of her peers she understands people and knows how to deal with them. I highly recommend Ellen especially if you want to buy or sell in Jubilee Pocket that she knows like the back of her hand !

Seller review
House sale
almost 3 years ago
House sale

Ellen made selling my house so easy, no drama's with agreat outcome.

Seller review
First Class
almost 3 years ago
First Class

Ellen had a great understanding of the local market which was a great help to me since I dont live in the area, she was punctual and kept in touch with the progress of the sale. The whole transaction was quick and painless. She had a buyer within a week.

Seller review
Ellen sold me my house in Jubilee Pocket and fifteen years later sold it again for me.
almost 3 years ago
Ellen sold me my house in Jubilee Pocket and fifteen years later sold it again for me.

I am located in Sth East Qld and all communication was remote. Ellen is driven by her love for real estate and passionate about all of the people she comes in contact with. When purchasing my house, she 'plied me with all the necessary businesses required to complete the transaction, settled in six weeks. Recently re-sold it with some external complications, Ellen smoothed all the bumps and the sale was settled once again in six weeks. I have nothing but the highest praise at all levels for Ellen and her team. Five star effort all the way!!!

Seller review
Great services
about 3 years ago
Great services

Very professional ,delivered in a friendly atmosphere, knowledgeable of market an we achieved the results that we requested.

Buyer review
A quick and simple process
about 3 years ago
A quick and simple process

Ellen is a wonderful agent to deal with. The process was quick and efficient and I would highly recommend One Agency.

Seller review
Amazing Service
about 3 years ago
Amazing Service

We sold our home with Ellen and I can’t recommend her highly enough. From our first call to our settlement day she was there to help with excellent customer service and a very keen eye for detail. She was available whenever we needed assistance or guidance and always had our best interests in mind. The marketing was exceptional and her photographer and team ensured our home was sold Very quickly. To sum up, everything was taken care of from start to finish and I couldn’t have been happier.

Buyer review
Excellent Service 10/10
about 3 years ago
Excellent Service 10/10

Buying a house can be very challenging but Ellen was so supportive throughout the whole process and made it such a stress-free journey for us (first home buyer - no idea what was going on). Ellen was always there to answer my text, pick up my calls and respond to my inquiries. She is definitely different from those agents who just care about their commissions. Ellen really cares about and is fair to both Sellers and Buyers in ensuring both parties are satisfied. So blessed to have you and thanks so much! We wish you every success in your future endeavours!

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