I chose Biggen & Scott to sell my property as one of my friends had recently dealt with both the sales & property management staff & had exceptional service with both. My experience in working with Emily Sayers as my sales agent was exceptional and extremely friendly. All details of the sale and auction were explained clearly to me to by Emily. Any questions or negotiations I had were answered handled professionally and to my complete satisfaction. When I advised to proceed, all the relevant documents were sent out promptly and my property was listed within a week. Within one week of having my property on the market, on the first open for inspection Emily advised me of the significant number of groups we had through the property and was working on followups with each one. This detail was provided to me each subsequent open for inspection date both by text and phone call. Emily worked tirelessly to all hours on all days answering questions of both myself and the purchasers. The end result was the hugely successful sale of my apartment well over my anticipated sale price. I have and would highly recommend Emily for her prompt action and highly professional attitude.

Emily made the purchase of our first home seamless. She went above and beyond what was required and allowed us to show the home to family and friends before settlement had occurred.

Thank you Emily for your friendly and professional approach. You were always available and went above and beyond to get the result we wanted. We couldn't have asked for more.

Emily was professional from the outset. She knew the market, provided a number of suggestions that we would not otherwise considered, and most importantly achieved the price we were seeking. Highly recommended.

Emily is a very tentative agent. She understands what the client needs. Emily was able to secure a buyer from overseas for our property, before auction, for a price we were excited about. Nothing was a problem and she communicated very clearly and concisely, to us and on our behalf. She put many hours in to selling our property and was always available to answer our questions or concerns. This gave us confidence as we felt we were in capable hands. We had a very positive experience all round. We highly recommend Emily Sayers.

Emily Sayers is very knowledgeable and extremely helpful. She made purchasing a dream and went above and beyond to get the purchase over the line.

I have found Emily a joy to work with. She was very dedicated and persistent and I would recommend her anytime. I thank her for her dedication to finding exactly what I was looking for, which she did. She was readily accessible and unfailing helpful and professional. If I have the opportunity to purchase another property I will go straight to Emily. She really does care.

Emily has far exceeded my expectations throughout the process of selling my property. First and foremost, Emily was able to negotiate a price that I was extremely happy which also included conditions that suited me. At the same time it felt as if she genuinely cared about the satisfaction of both seller and buyer, a quality I respect greatly. Emily's work ethic is also exceptional as she was willing to go above and beyond what was expected all the way up to settlement. I was always updated with any information throughout the process, excellent communication skills. I would recommend Emily to anyone with confidence they will receive a professional, caring and successful service.

To start, Emily from Biggin & Scott Richmond was amazing to deal with. She sold my apartment within Three weeks which I didn't think was possible. She has the contacts and the clientele to get things done in a timely fashion. Her communication level is exceptionally high, letting me know literally everything that was going on. Not once did I have to chase her up on anything. Even on her days off, if she found out any information she would pass it on. She has great enthusiasm for her job and would highly recommend her to anyone looking for a good agent!

Emily Sayers has been a professional. From the very first day I met her, she was confident, shared a warm rapport and was extremely friendly. Working as a customer service representative myself, and the constant pressure of providing 100% service to clients, Emily has exceeded that. She follows up with her clients to ensure no one has been forgotten or lost in the process. She is always with a smile, is empathetic and a focused listener. Emily has demonstrated total commitment to outstanding customer service. Keep up the good work Emily. Wishing you the very best in Life. Thank you for all your help.

We decided to sell our apartment located in Richmond which formed part of our super fund. Although the apartment was managed by another agent who provided excellent service with regards to renting the property, we felt that they did not have the breadth of sales and marketing exposure in the Richmond area to achieve a sale within a reasonable time frame and within a realistic price range. After some weeks of research we decided on Biggin & Scott located in Richmond. There were a number of factors that influenced the decision to retain Biggin & Scott. • Personal attention by senior management and sales staff particularly Chris O'Shaughnessy and Emily Sayers • The market appraisal although somewhat below our expectation was realistic and honest given the nature of the apartment market in Richmond. • A range of selling strategies was proposed and discussed with a view to keeping the marketing costs affordable. • As Biggin & Scott also operate a property management facility they were able to devise and implement a strategy which combined leasing the apartment to a new friendly tenant while the the marketing and selling process was underway. This resulted in continued rental income and achieved the sale of the apartment within a few weeks, somewhat earlier than expected and at a price that was within the predicted price range. Overall we are very happy with the service and advice provided by Chris and Emily and we now look forward to the settlement of the apartment within the next few weeks. I have no hesitation in recommending the Richmond office of Biggin & Scott for selling and and also managing properties within their overall marketing area

Emily was nothing but totally professional in her role and i would highly recommend her. She was quick to answer any queries I had and explained clearly what was happening. Emily was a pleasure to deal with and switched on in every area involved. Well done Emily.