Emily Whitehead's professionalism, knowledge, presentation & enthusiasm is to be commended on. She went WELL above and beyond during our sales campaign of our Elwood Home. Her delightful nature & dedication was integral in the successful sale of our property! Thank you to Buxton for their incredible efforts & to Emily for an EPIC job!! We will continue to highly recommend BUXON & Emily Whitehead to friends and family!
From the moment I met Emily I had full confidence in her ability to produce results. Being a great communicator, Emily is a no fuss, very talented agent. Thank you for the great work Emily, I wish you all the best in your future endeavours.
Emily and the rest of team Buxton Mentone did everything they said they would, to achieve a great result for my family at auction last December, and did so with great enthusiasm and competence. Thanks Emily and team!
Extremely responsive and professional throughout the campaign. Very happy with the result and would definitely use Buxton Mentone again. Thanks!
I chose Emily as my agent after interviewing many others for her knowledge her amazing personality and I'm glad I did. She was always there when I had questions for her she kept me up to date with progress reports and sold my property on auction day. I highly recommend her. Thanks Emily
Emily and her team were fantastic with their communication & advise. We sold in a very short time at the price we were asking for while other cheaper comparative apartments are still on the market. We would have no hesitation in recommending Emily and her team for future sales in the area. Well done.
I have found Emily to be extremely professional, real estate savvy and very easy to work with The sale exceeded our expectations
Emily was great through the entire process. From market appraisal, feedback, suggestions and the final sale process. Expectations given were realistic and not inflated. Communication was great, and we will miss almost daily communications. Good outcome for all concerned. Many thanks.
Emily, Amy and the team from Buxton were very professional and helpful with the successful sale of our much loved home. We appreciated that we could be involved in the process of selling our home as much as we wanted to be and they gave us confidence with their knowledge of the market. They answered and dealt with any questions and issues that came up promptly and professionally. We would highly recommend Emily and the team at Buxton Mentone to anyone who is considering selling their home.
From our first meeting it became quickly apparent that Emily is a hard working and knowledgeable agent with a professional approach to meeting our needs which provided us with confidence and was reassuring in a stressful time. Emily has a friendly ‘easy to approach’ personality who was always available, provided a great level of communication with continual feedback. Emily took the time to ascertain my requirement to ensure they were met. All of this was achieved with an enthusiastic and energetic approach which was dedicated to achieving the best possible outcome. We would highly recommend Emily and wish her all the best in her career.
When choosing an agent, don't just go with your property management agent, go to a variety of agent opens for inspections, auctions and test their market knowledge and sales skills. Put yourself in the buyers shoes and see which opens impress you, from the streamline process of taking details to adequate staffing levels at opens and auctions to assist buyer with their questions or bidding. Emily along with her PA, Amy were 1st class in their open for inspection properties I attended. Amy took names allowing Emily to interact with buyers. In addition to the usual brochure given at all open for inspections, Emily gave buyers an info sheet with FAQs answered such as Rent opinion, Council, Water, B/corp rates, etc. Other agents opens did not have these – very unprofessional. Emily was very professional with marketing advice and was the only agent that gave a confident sales figure that even I was sceptical of the property selling for given some of its limitations. Other agents were vague in their estimate of the sale price and not enthusiastic about spending more on marketing, some emphasising cost effectiveness in achieving the same result with minimal marketing. Selecting Emily came down to confidence in herself with her strong belief that she is truly the best agent in the area with the most sales and enthusiasm in wanting to sell my property over the other agents. Watching auctions it was clear at the various skill levels, from using mic/speakers or none, to those confident enough to control auction bids before handing control to buyers with smaller bids. Matthew's experience truly shows in his ability to get bidding even in difficult circumstances. Despite my property being passed into the highest bidder at auction, Emily achieved an astounding result, negotiating a price within $5k of her original estimated sale price, that is truly amazing and shows her confident negotiating skills and market knowledge of what buyers are prepared to pay for a property.
