Fiona navigated a sale with us being overseas and managed to work with the time zones, continually maintaining strong communication. She was upfront about the condition of the house and worked with contractors to make certain repairs pre sale.
We recently had the privilege of working with Fiona from Marshall Group and couldn’t be more grateful for her professionalism, integrity and guidance throughout the entire process. Selling our long held family home of 60 years, Fiona’s empathetic and supportive approach was so appreciated. Her deep market expertise and insights were invaluable in achieving a successful outcome. We would strongly recommend Fiona to anyone seeking a genuinely caring, experienced and highly knowledgable real estate professional.
Fiona came highly recommended by a friend and our children had gone to school together. This connection was important and added to the experience. Fiona was trustworthy and reliable and nothing was too much trouble. She responded to messages immediately! She offered sensible advice about preparing our house for sale and offered to source tradespeople when needed. Fiona is not an aggressive salesperson but skilfully negotiates with sellers and buyers towards a successful outcome. Fiona was flexible and helpful during changing and challenging market conditions. Fiona has excellent market knowledge and has access to the wide Marshall Group network. We would highly recommend Fiona to our friends and family.
We were extremely pleased with the service provided by Fiona and Alex from The Marshall Group in marketing and selling our house in Sydney. From our first meeting, they demonstrated a strong understanding of the local market and took the time to clearly explain the selling process and the strategy they recommended for our property. Their guidance on pricing and timing gave us confidence that we were approaching the campaign in the right way. Once the campaign commenced, they managed the marketing and inspections in a highly organised and efficient manner. The quality of the marketing materials was excellent, with particularly impressive photography and video that showcased the property beautifully and helped generate strong interest from potential buyers. Throughout the campaign they kept us well informed, providing regular updates on buyer interest and feedback from inspections, which helped us understand how the market was responding. Fiona and Alex worked seamlessly together and were consistently responsive, proactive and professional. They were always available to answer questions, offer advice and provide reassurance when decisions needed to be made. Their experience and calm approach made what can often be a stressful process feel well managed and under control. When it came to negotiating with potential buyers, their market knowledge and judgement were particularly valuable. They kept us closely involved while also providing clear recommendations, which ultimately helped us achieve a very good outcome. Overall, the entire process - from initial planning, through marketing and inspections, to auction and completion - was handled with great care and professionalism. We achieved a strong result and would have no hesitation in highly recommending Fiona and Alex to anyone considering selling their property.
Excellent proactive communicator with an innate understanding of what it would take to get a deal done, and where the middle ground lay.
Fiona is very experienced and knows the market well. She handled the sale smoothly and kept us informed. She was very professional in dealing with both vendors and buyers and legal parties. I would recommend Fiona for buying or selling.
Fiona is a great real estate agent - responsive, accommodating and kind. Thank you for helping us secure our new home. We appreciate the smooth, positive experience.
Fiona really impressed us with her honest, straightforward and transparent approach as well as her property knowledge.
Fiona was very knowledgeable of the suburb & the selling climate in which we were selling. She was punctual & honest, and assisted us in obtaining a great sales price for our property. I can highly recommend Fiona to help you do the same.
If we could, we would give Fiona many more than 5 stars. Her experience, advice and support were first class and led to an excellent sales result. Fiona was so easy to work with and it felt like a friend was helping us sell our house. We can't praise her enough and would thoroughly recommend her to all prospective vendors.
Fiona's professionalism, transparent communication and genuine kindness made the whole process a more pleasing experience. We have been looking for a long time and based on our experience, agents like Fiona are scarce.
Fiona has excellent in-depth knowledge of the market in Wahroonga, having been an active member of the community here for some time. She's professional, personable, empathetic and honest. She follows up potential buyers and works hard to keep both vendor and buyer happy. Would highly recommend
