We've been looking to downsize for several years but could not find what we wanted. We ran into Fiona a year or so ago at a viewing, she was interested in what we were looking for, and actually remembered over a period of time. Occasionally we would hear from her about something she thought we might like to see, so she was helpful but not pushy. There were a couple of good local agents helping us this way, but most were more interested in selling our current house rather than helping us find the new one first. Fiona started to move to the front earlier this year with some good advice about key things to ready our current house for sale when the time came, and put us on to a good handyman, excellent painters, and even roof repairers when we had an unexpected problem. When we eventually found the place we wanted to buy in another area, she gave us good advice on how to handle the offer and negotiations, and if necessary the auction process, even though there was nothing in it for her. Very helpful, but not "in your face" like some. So of course we turned to her when the time came to sell our place, and that worked out very well - in an early off-market program we negotiated and accepted an offer for an amount and timeline we're quite happy with, and avoided all the hassles and expense of a formal marketing program, as well as some potential problems in an open marketing campaign. Thank you Fiona, we're very happy with the outcome, and we've enjoyed your company along the way.

Fiona, thank you so much. We could not be happier. What a wonderful experience, from our first meeting to the great result. Fiona is down to earth, honest and professional. She held our hand the whole way through the process. She bought us up to speed with a realistic and clear picture of the market tailored to our situation, which made our decision making very easy. She was always on hand to answer questions, allay fears even with the time difference (I live in Denmark). She and her team also went above and beyond by personally assisting in the little practical things on site as we live remotely. I've never experienced this level of service from and agent before. Who would have though we would enjoy the real estate sales experience. I know this is a bit gushy but it's truthful and real. I have had several buy and sell experiences over the years (personal and investment) and this has truly been the best experience so far. Fiona knows her stuff! and I can heartily recommend her.

We were aware of Fiona as she has a great track record in our area, and was also recommended by associates who had dealt with her on other transactions. We had a fantastic experience with Fiona while selling our property. We found her professional, personable and focused on the details. She was always available to answer any questions and offered practical, professional advice, without fear or favour, throughout the process. Fiona’s knowledge of local market trends allowed us to set realistic expectations and get us a deal we were extremely happy with. We would recommend her to anyone wishing to sell or buy property.

It’s tough out there today trying to decide on the right agent. There are so many to choose from. I went with the Marshall group because of the numerous signs across the North Shore, but I decided on Fiona mainly because of her energy along with Finley Pedersen, her colleague. It was not an easy decision to make because it’s a huge moment in life to sell the family home where your children grew up. Fiona has a conversational approach, and when you end up with a decision you feel you have arrived at without being pushed by the time a buyer is showing interest, you are emotionally ready to let go and ready for the next phase in life. The process was that with Fiona and Fin, a journey.

Fiona has sold two homes for us. She is engaged, resourceful and helpful. She is kind and professional. We were always kept up to date with what was happening with the sale, and could speak with her anytime we needed to . We count her as someone whose advice we would seek if we needed to in the future.

Fiona and her team were very professional in helping us buy this home. She was responsive when we had questions, and the process was clear and transparent.

Fiona Thomas is a high quality first rate operator. Having discussed our plans with her, she formulated a plan for the sale of our property; using her expertise and contacts to assist us with all necessary preparations to present the property to its potential Her dedication, work ethic, attention to detail and efficiency stands her as best in class in our opinion. We found her communication and style both excellent and endearing. She is a natural people person and she resonates well with both buyers and sellers. The excellent result she achieved for us was a product of us trusting the process she had designed and following her advice. We commend Fiona as a first rate operator and thoroughly recommend her to any potential property vendors

Fiona was fantastic. So knowledgeable, thorough , caring and easy to deal with. Fiona went above & beyond in every aspect. When it came to crunch time she got the job done quickly and smoothly. Thanks Fiona .

Fiona fascinated the sale of my Unit off market with a known client and a hint from me if the price was right I would sell. Fiona introduced the buyer, kept me in the loop and then succeeded in get a price to meet my expectations. All very professional but friendly as a big family. Would recommend Fiona to anyone seeking a professional friendly real estate agent

Fiona and Finley were the selling agents of a property that we purchased. We highly rate their professionalism, communication and expertise. It made for an extremely easy and smooth transaction.

Fiona and her team were helpful in accommodating our requests to access the property before settlement. This allowed us to take measurements for works we planned to undertake after taking possession. We appreciated Fiona’s open communication and her prompt replies.

Fiona managed a great short, sharp campaign for us to sell our mother’s property. What could have been a stressful experience was managed seamlessly and professionally with great communication throughout. Fiona went above and beyond dressing the property herself to make it attractive to prospective buyers and spending time with the family to design a campaign to match our needs. The advice, information, and support provided enabled us to gain a great result. I would happily recommend Fiona, Finley and the team at the Marshall Group Wahroonga to anyone wanting to sell their property.