I have experienced both purchasing and selling houses through Biggin & Scott Ballarat. I found them to be an assiduous real estate who always strive for perfection. It is with a broken heart that I sell this rental property. I made the unfortunate mistake of trusting another real estate agent to manage it. If I had of appointed Biggin & Scott Ballarat to manage the property the nightmare that I endured would never have occurred. Their professionalism is beyond reproach!

Fran and her team provide excellent service even in difficult transactions. Their diplomatic approach ensures results while keeping all sides happy with the deal. Also very nice people. Will be using this team again for future real estate transactions.

Francesca represented a property we recently purchased. From the time we first viewed the property Francesca was warm, friendly and welcoming making it very easy to learn what we needed to learn about the property. We don't believe that we would have ended up in the position to buy the property had it not been for Francesca's work in designing terms that suited both parties. We had a set of unusual circumstances and felt that the timing of all things coming together in a way that our position could be met would not be possible. Whilst we had resided to not being able to line everything up in time, Francesca asked all the right questions, provided all the right information and found a way to make this work for both parties. No hounding, no pressuring, just great representation of the property. Thank you Francesca for turning what we felt would become a missed opportunity into a exciting reality for our family!

1st investment property we've brought didn't know what to do Francesca got everything done for us answered all our questions kept us updated on what was going on very friendly and helpful thanks for making everything easy for us

Fran went above and beyond in the sale of my home. She is very knowledgeable, honest and trustworthy. I would have no problem in recommending her and would encourage others to utilize her services. Well done Fran you did a fantastic job

Thanks Fran, James & the team for your dedication and professionalism in obtaining a fantastic result with the sale of our home.

Francesca and James evaluated our property and needs, gave us an appraisel and proposed a plan of action. They then delivered! Unlike the vast majority of real estate agents I've ever dealt with, Francesca knows how to sell an individual property's features, advantages and benefits, rather than basing the asking price purely on historical, retrospective sales prices of near by properties. We achieved a sell price in excess of $30k more than others forecast. The property was only on the market of two days.

Fran has worked very hard to sell our property for us. With all of the set backs that she encountered with the sale she kept persevering until the desired outcome was achieved. Well done and thank you

Fran was a excellent agent, very approachable and helpful in the purches of our new property.

We did a review of local agents in Ballarat and were very impressed with the professionalism of Francesca Nicol from Biggin & Scott. The fact that James and Francesca run their franchise as a very hands on part of a larger support network like Biggin & Scott was key to what attracted us and to selling our home. Our house was on the market for 2 days and sold at the second open house! The pre-sale and after sale communication with Francesca and the team at Biggin & Scott has been exemplary and we are very happy with the decision to select Francesca as our agent! Susie & Shane Spratling

THANK YOU! Fran, James and the team at Biggin & Scott Ballarat have been excellent property managers and selling was a streamlined and professional affair, delivering a result well beyond our expectations. Please call them if you're buying, selling or looking for new management on 03 5331 3911.

So happy with our sale result!