Gillian's profile

Gillian's reviews

  5  
Gillian has 147 reviewsacross 41 different locations, showing 12.
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Gillian's qualities as told by our client reviews: reliable, supportive, friendly, responsive, detail-oriented, clear communication, local expert.
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Seller review
Sale of our much loved family home
over 5 years ago
Sale of our much loved family home

Gillian is fantastic at her job. Her knowledge of the market is spot on. She conducts herself with professionalism and yet lets her genuiness and integrity shine through. Gillian made the process of selling our home as easy as she could, providing updates regularly and offering any assistance she could.

Buyer review
Friendly and helpful
over 5 years ago
Friendly and helpful

While Christine was the primary contact for the property we purchased, due to the busy nature of open homes at the time often keeping her occupied with other potential buyers, we probably had more interaction with Gillian, who manned the entrance checking people in. Gillian was always lovely, addressing our questions and concerns while also not falling into the trap many real estate agents do of saying whatever it takes to keep us interested. Her advice clearly came from experience and never felt disingenuous. It was largely thanks to that advice that we decided to register for, and eventually win, the auction. So thanks again Gillian and best of luck on future sales.

Buyer review
Professional service
over 5 years ago
Professional service

Gillian is professional, courteous and a good communicator.

Buyer review
Friendly, responsive and thorough
over 5 years ago
Friendly, responsive and thorough

Gillian was very professional and lovely to work with. She was very timely with her responses to all my emails and was exceptionally organised with all the paperwork. We will never forget her selling us our first house!

Seller review
A consummate professional
over 5 years ago
A consummate professional

I knew Gillian from a previous realestate dealing and she came highly recommended as the right person for the job and someone who would go above and beyond to get me the best sale possible. She certainly lived up to that recommendation. From the get-go she was clearly very knowledgeable about the local market, had a clear vision of the marketing campaign and sought to constantly keep me up to date with developments. If she thought I may be about to make a mistake, she quietly but firmly presented the salient facts all wrapped up in a cogent argument that was almost impossible to disagree with and ultimately produced a much better outcome. Since the auction it has been both interesting and satisfying to note how many people I know have complimented her on how she conducted the campaign. If I had another property to sell in Canberra, she would certainly be the agent that I would turn to.

Seller review
Amazing, enthusiastic and professional.
over 5 years ago
Amazing, enthusiastic and professional.

Gillian was very positive about my home and had researched the market and developed an action plan. I was very impressed by her professionalism. I was included in all discussions and treated with respect. I would recommend Gillian to all my friends. Thank you Gillian for all your help and advice. A dynamic and proactive agent who balanced the needs of both the seller and the buyer.

Seller review
A dedicated and thorough professional
over 5 years ago
A dedicated and thorough professional

Gillian Thorn has been the most dedicated and professional agent who has been with us every step of the way as we commenced the huge task of selling our family home. From the moment she came into our home to do an appraisal she has been there for us, providing regular market updates and checking in to see how we were progressing, as we prepared to go on the market. We would strongly recommend Gillian to prospective sellers.

Buyer review
Friendly and helpful
over 5 years ago
Friendly and helpful

Gillian was one of the agents for a house we recently purchased at auction. She was friendly and helpful throughout the whole process (even after the sale).

Buyer review
Gillian is absolutely fantastic!
over 5 years ago
Gillian is absolutely fantastic!

Gillian was fantastic to work with and went above and beyond for my partner and I! Being First Home Buyers, we were a bit unsure of how everything worked. Gillian was the perfect real estate agent - she was always very attentive and guided us through the entire buying process. We had a lot of questions and she was always happy to answer them for us. Nothing was ever too much for her. We never felt pressured by Gillian. She did such a great job and made this a very special experience for us. Highly reccommend!

Buyer review
Absolutely fantastic
almost 6 years ago
Absolutely fantastic

Gillian was fantastic to deal with throughout the purchasing process. My wife and I found her attentive but not pushy. Her attentiveness and willingness to go beyond the standard was above and beyond. I would recommend Gillian to anyone attempting to buy or sell real estate.

Buyer review
Exceptional agent
about 6 years ago
Exceptional agent

Gillian's market knowledge, professionalism and friendliness have been absoutely outstanding. Her attention to detail is impeccable and the presentation of the property was the best we have seen in the area. As buyers, Gilian was helpful and proactive in the sale of the property. I would highly recommend Gillian.

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