Gillian's profile

Gillian's reviews

  5  
Gillian has 152 reviewsacross 41 different locations, showing 12.
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Gillian's qualities as told by our client reviews: reliable, supportive, friendly, detail-oriented, responsive, clear communication, local expert.
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Seller review
Friendly, efficient and highly professional
over 6 years ago
Friendly, efficient and highly professional

I hired Mrs. Gillian Thorn Sales Consultant ACT and NSW Christine Shaw Properties to sell my property in Torrens. Gillian is a pleasant person to deal with. She is friendly, efficient and highly professional. As a first time house seller, I needed someone to guide me through the process of handling all procedures as well as price guide and expectations. In this respect, Gillian exceeded my expectations by providing me with Market data, price analysis and suburb information. Gillan and the team at Christine Shaw Properties are very professional and friendly. Gillian communicates with me through e-mails, phone calls and meetings. She provided me with both written and verbal feedbacks after every open home appointment throughout the marketing campaign; discussed with me buyer’s feedback and price expectations. She went above and beyond and facilitated maintenance and gardening service to maintain the property in a top shape during the marketing campaign. Gillian is always available to take my calls, answer my enquiries and deal with my frustration. She was easily reached and personally takes care of all the aspect of selling a property which made me feel at ease and comfortable discuss different issues with here. I will recommend Gillian personally and Christine Shaw Properties to any of my family, friends or work colleagues. Thank you Gillian for all your hard work

Seller review
Gillian's professionalism shone through
over 6 years ago
Gillian's professionalism shone through

From our first meeting with Gillian through to the sale of our home, Gillian’s professionalism shone through. Her knowledge of the real estate market and sale process made us very comfortable acting on her proposed marketing campaign. Throughout the process, Gillian kept us fully informed, both verbally and in writing. We would highly recommend Gillian to anyone looking to sell their home.

Seller review
Arch professional giving sound advice and delivering exceptional service
over 6 years ago
Arch professional giving sound advice and delivering exceptional service

When it came to selling our cherished home of 43 years we had no difficulty in choosing a real estate agent we could trust. Gillian Thorn had been our agent for two previous property sales and those experiences recommended it again would be her. On all three occasions we have found Gillian to be the arch professional giving sound advice and delivering exceptional service. She knows the market, is personable, energetic and proactive and has great people skills. She kept us informed both promptly and in detail every step of the way through the marketing campaign and skilfully steered us through the whole sale process. Many, many thanks to Gillian for three very successful outcomes

Seller review
Very professional, yet friendly and ‘down to earth’, approach
over 6 years ago
Very professional, yet friendly and ‘down to earth’, approach

We engaged Gillian as the real estate agent to sell our 2-bedroom unit in Phillip, ACT. In doing so, we initially spoke with a couple of agents, but selected Gillian and we’re glad that we did! Gillian had a very professional, yet friendly and ‘down to earth’, approach to the task of selling our unit. She was very easy to talk with and communicated with us in a timely, regular and effective way. We were never in any doubt about what was happening in the process of the sale. Gillian clearly had a very sound knowledge of the market and provided great advice to us on recent sales results and good tips in getting our place ready for the market. Overall, Gillian provided excellent customer service to us and we have no hesitation in recommending her to others.

Seller review
I cannot praise Gillian enough for her wonderful diplomacy
over 6 years ago
I cannot praise Gillian enough for her wonderful diplomacy

I spoke with a number of real estate agents before seeing Gillian. I immediately felt comfortable with Gillians' approach to my niche property, and with Gillian herself. Gillian's approach was very thorough. She researched properties that were a very close match to my own, and came up with a realistic price range that made sense for me. I cannot praise Gillian enough for her wonderful diplomacy. She managed the relationships with prospective buyers with authenticity, while always mindful of my interests. Her communication with me was specific and detailed, I was kept up to date with all developments, but without being overwhelmed. She gave me all the information I needed to make decisions along the way. Selling a house has the potential to be very stressful, but Gillian's experience and expertise allowed her to offer sound advice, which was very welcome, and helped make the whole process very smooth. I would be very pleased to recommend Gillian to anyone looking to buy or sell property in the Canberra area.

Seller review
Gillian is a pleasure to work with friendly, knowledgeable and committed
over 6 years ago
Gillian is a pleasure to work with friendly, knowledgeable and committed

Gillian provided an exceptional level of service throughout the entire process of selling my home. She always made the extra effort to ensure I was aware of all developments during the marketing campaign, using a variety of communication methods. Gillian is a pleasure to work with, friendly, knowledgeable and committed to helping you achieve the optimal outcome. I highly recommend Gillian to all sellers...you will not be disappointed!

Seller review
Gillian was fantastic!
over 6 years ago
Gillian was fantastic!

Gillian was extremely helpful throughout the process of selling our home. Gillian is a great communicator and we were confident that our home was being marketed in just the right manner. We would highly recommend Gillian to anyone looking for an agent who "knows their stuff"!

Buyer review
Busted the myth that buying a house is stressful!
over 6 years ago
Busted the myth that buying a house is stressful!

Gillian made the purchase of our first house hassle-free and easy, while offering all the little things that count- facilitating a meeting with the vendors and being present when we needed her. She was approachable and easy to talk to; kind and thoughtful in her manner. We are surprised at how little stress we have felt leaping into home ownership. How lucky we are to have her as our agent!

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