My husband and I purchased a property in O'Malley through Gillian at Blackshaw's Manuka. Gillian was so pleasant, professional, obliging and helpful throughout the whole process. We had to request a cleaner for the kitchen and she organised this over the Sunday before we moved in. We would have no hesitation whatsoever in recommending any dealings with Gillian Thorn at Blackshaw's Manuka.

I was very impressed with Giliian's professionalism and efficiency throughout the whole process and where she achieved a very quick sale on my unit. She initiated the follow-up of various jobs that required completion before the unit could be sold which saved me a lot of time and stress, and was very thorough with following through all the steps involved in the sale along with keeping me up to date the whole way through.

Gillian and her team were very professional, very thorough and extremely supportive. Gillian has a very sound knowledge of the surrounding area and very familiar with the properties and their attributes. She understands the processes and requirements of both the vendor and the purchaser, making both feel very comfortable and at ease. Her communication was consistent, timely and supportive. I would recommend Gillian vendors. I could not have been happier with the service I received.

I can reflect on my experience with Gillian both as a buyer and a seller. I bought this property few years ago and Gillian was the seller's agent at that time. She was very professional and honest. She listened to my questions and inquiries and acted promptly. I ended up buying the property. After a few years of owning the property, I decided to sell it. I couldn't think of any one better than Gillian to help me with this. I live interstate and Gillian communicates with me regularly making sure I am up to date will all the activities during the selling process. I feel very comfortable knowing that I can trust her. She has in depth knowledge of the market and provided me with all the options. She is both professional and ethical in dealing with the current tenants in my property. I highly recommend Gillian to anyone who is looking for a reliable, trustworthy and professional real estate agent.

We first came across Gillian about 10 years ago when we noticed her name as agent on many properties in our area. Since that time, we've staying in semi-regular contact, anticipating that one day we'd sell our townhouse. Gillian's knowledge of the market is excellent and she kept us updated on comparable sales and data in the 6 months leading up to our sale. She is professional but not pushy, reliable, and thorough. Gillian communicates clearly and is very organised. We could not have asked for a better agent to guide us through the sale of our much-loved first home.

I would highly recommend Gillian to sell your property. Her customer support, attention to detail and communication are faultless. She is an extremely experienced operator and a person you could put your trust in.

Gillian provided the professional service that I hoped for. She kept me informed about the process in a timely and at times necessarily detailed manner, and was always ready to answer my questions. Her knowledge of the marketing environment was always at her command and I am aware of her lengthy experience in the real estate industry. A worthwhile venture with a most pleasing outcome!

I was initially reluctant about Gillian when my previous agent had to withdraw from my sale, but six weeks later I've learned a lot about the art of real estate from Gillian and got a wonderful result in trying conditions. Above reserve price sale and consistent reassurance along the way to help me through agonising moments. Thank you so much Gillian.

Gillian is professional and goes above and beyond in providing an excellent service

Gillian was fantastic to work with - punctual, always one step ahead, explaining sale process and answering my questions promptly, and kept me well informed of progress. Gillian was very professional at all times. The entire sale was handled wonderfully from start to finish.

Gillian made the buying experience easy, comfortable and stress-free. She is a knowledgeable and genuine agent who actively listens to questions and concerns. She was incredibly prompt in responding to queries, always making sure I had the information I needed in the buying decision making process, and in facilitating settlement. I would want Gillian to represent me as a vendor as I trust her judgement and her very personable approach to potential buyers.

Gillian had a great knowledge of the sale process and kept me informed of the steps along the way