Gillian assisted us with purchasing our property in Canberra. Being from out of state, Gillian kindly stepped us through the processes specific to purchasing property in the ACT. She responded to a large number of queries from myself, via email and text message and each time Gillian's response was timely, accurate and friendly. Thanks Gillian.

We hadn’t heard of Gillian prior to asking her to handle a sale for us in an apartment building in inner south Canberra. She had sold another similar property in the same building and we saw her name there. This wasn’t an easy sale - a declining market, post Covid and a (good) tenant in place but their lease not expiring for eight months. But a sale was our objective, asap. So not straightforward. Gillian was excellent from the beginning to the end. A commitment to constant and quick communication with us as vendor and interested potential buyers, attention to detail, good and wise advice on strategy, competitive brokerage, a mature ability to balance the needs of all parties including the inbuilt tenant and she has excellent market and legal knowledge. We got a sale, not top of market $$$, but we knew our circumstances and timing and Gillian was persistent and proactive in achieving a reasonable result - very satisfactory to us. Gillian couldn’t have tried harder. We would unreservedly recommend her on all counts. Old style service. Highly recommended

Gillian is a highly skilled and professional real estate agent with many years of experience . Her in depth knowledge of the ACT market and how best to promote a property for sale is second to none . Gillian offered excellent advise on how the property should be presented , where best to advertise , at what price point we would be able to achieve and personally arranged and controlled 'open for inspection' days with enormous enthusiasm . All potential purchasers were accounted and reported to ourselves as owners and at NO point were we every left in the dark , wondering what is happening . Gillian's price negotiating skills were very professional , and handled very skilfully . Throughout the whole sale process we always felt that Gillian was acting in our best interest , for which we say ......Thank You .

Gillian was a fantastic agent and went above and beyond to help. I had a very positive experience purchasing the property as an interstate buyer. Gillian was always responsive, friendly, and knowledgeable throughout the process. Her attentiveness was certainly a differential whilst I compared several properties, as she provided a virtual inspection before I could fly in to see the property in person and bid in the auction. I would definitely recommend Gillian as an agent.

The moment Gillian first visited and immediately left a postcard in the box describing her very accurate first observations, to how overjoyed she was at the sale, knowing her has been a delight. Always professional and knowledgeable and always friendly and available, providing reassurance where required, and information always, she has made what is a stressful time a rewarding experience

My husband and I purchased a property in O'Malley through Gillian at Blackshaw's Manuka. Gillian was so pleasant, professional, obliging and helpful throughout the whole process. We had to request a cleaner for the kitchen and she organised this over the Sunday before we moved in. We would have no hesitation whatsoever in recommending any dealings with Gillian Thorn at Blackshaw's Manuka.

I was very impressed with Giliian's professionalism and efficiency throughout the whole process and where she achieved a very quick sale on my unit. She initiated the follow-up of various jobs that required completion before the unit could be sold which saved me a lot of time and stress, and was very thorough with following through all the steps involved in the sale along with keeping me up to date the whole way through.

Gillian and her team were very professional, very thorough and extremely supportive. Gillian has a very sound knowledge of the surrounding area and very familiar with the properties and their attributes. She understands the processes and requirements of both the vendor and the purchaser, making both feel very comfortable and at ease. Her communication was consistent, timely and supportive. I would recommend Gillian vendors. I could not have been happier with the service I received.

I can reflect on my experience with Gillian both as a buyer and a seller. I bought this property few years ago and Gillian was the seller's agent at that time. She was very professional and honest. She listened to my questions and inquiries and acted promptly. I ended up buying the property. After a few years of owning the property, I decided to sell it. I couldn't think of any one better than Gillian to help me with this. I live interstate and Gillian communicates with me regularly making sure I am up to date will all the activities during the selling process. I feel very comfortable knowing that I can trust her. She has in depth knowledge of the market and provided me with all the options. She is both professional and ethical in dealing with the current tenants in my property. I highly recommend Gillian to anyone who is looking for a reliable, trustworthy and professional real estate agent.

We first came across Gillian about 10 years ago when we noticed her name as agent on many properties in our area. Since that time, we've staying in semi-regular contact, anticipating that one day we'd sell our townhouse. Gillian's knowledge of the market is excellent and she kept us updated on comparable sales and data in the 6 months leading up to our sale. She is professional but not pushy, reliable, and thorough. Gillian communicates clearly and is very organised. We could not have asked for a better agent to guide us through the sale of our much-loved first home.

I would highly recommend Gillian to sell your property. Her customer support, attention to detail and communication are faultless. She is an extremely experienced operator and a person you could put your trust in.

Gillian provided the professional service that I hoped for. She kept me informed about the process in a timely and at times necessarily detailed manner, and was always ready to answer my questions. Her knowledge of the marketing environment was always at her command and I am aware of her lengthy experience in the real estate industry. A worthwhile venture with a most pleasing outcome!