Gillian was excellent with her communication and keeping me updated on how open homes went, how internet traffic to the advertisement was going, and registered bidders for the auction. She attended other open homes in the area so she could scope out the competition, and consequently let me know if I needed to refine my expectations on price given similar properties on the market. I was never left wondering how the campaign was going or having to follow up on it - which was very helpful when juggling multiple other matters associated with an estate.

Gillian is exceptional. From the first open home to buying a property through Gillian, she has been professional, friendly, warm and knowledgeable. Gillian is very detail-orientated, which is great for someone feeling overwhelmed with the process. I couldn’t recommend Gillian enough.

Gillian has made the selling of my unit process very easy. She was always responsive,professional, knowledgeable informative & very easy to work with. Very nice person.

Gillian was very helpful and professional with the purchase of the property.

To Whom it May Concern: Wendy & I struggled greatly for two and a half months(as older people) to buy a new property after selling our own house. It was such a delight to finally come accross Gillian Thhorn from Blackshaw Agency. We found Gillian to be full of integrity & honesty in all her dealings with us & this was so refreshing for us in purchasing our new property in Isaacs. Her constant attention to important detail was truly magnificent in every area. We are glad to highly recommend her to anyone buying or selling a home. Yours Thankful for all her great assistance in the process! John & Wendy Macknamara (Isaacs, ACT)

Gillan was very professional. She knew her business and guided me effortlessly through the sale process from start to finish. She did not embellish the facts, gave sound advice and explained things clearly and effectively. Gillian kept me regularly informed of developments throughout the sale process and worked tirelessly to ensure the eventual auction was a success. In the end I had eight motivated bidders. I could ask for no more in what is currently an increasingly rocky market. Even after the sale she worked tirelessly to ensure both I, and the buyer knew how to proceed, again guiding us through the process every inch of the way. Refreshingly, it was also service with a smile and genuine attitude of seeking to help, not just to secure a commission.

We had a great experience with Gillian buying our new property. She was organised, proactive and helpful which made the process feel easy and uncomplicated. Would recommend working with Gillian!

Gillian assisted us with purchasing our property in Canberra. Being from out of state, Gillian kindly stepped us through the processes specific to purchasing property in the ACT. She responded to a large number of queries from myself, via email and text message and each time Gillian's response was timely, accurate and friendly. Thanks Gillian.

We hadn’t heard of Gillian prior to asking her to handle a sale for us in an apartment building in inner south Canberra. She had sold another similar property in the same building and we saw her name there. This wasn’t an easy sale - a declining market, post Covid and a (good) tenant in place but their lease not expiring for eight months. But a sale was our objective, asap. So not straightforward. Gillian was excellent from the beginning to the end. A commitment to constant and quick communication with us as vendor and interested potential buyers, attention to detail, good and wise advice on strategy, competitive brokerage, a mature ability to balance the needs of all parties including the inbuilt tenant and she has excellent market and legal knowledge. We got a sale, not top of market $$$, but we knew our circumstances and timing and Gillian was persistent and proactive in achieving a reasonable result - very satisfactory to us. Gillian couldn’t have tried harder. We would unreservedly recommend her on all counts. Old style service. Highly recommended

Gillian is a highly skilled and professional real estate agent with many years of experience . Her in depth knowledge of the ACT market and how best to promote a property for sale is second to none . Gillian offered excellent advise on how the property should be presented , where best to advertise , at what price point we would be able to achieve and personally arranged and controlled 'open for inspection' days with enormous enthusiasm . All potential purchasers were accounted and reported to ourselves as owners and at NO point were we every left in the dark , wondering what is happening . Gillian's price negotiating skills were very professional , and handled very skilfully . Throughout the whole sale process we always felt that Gillian was acting in our best interest , for which we say ......Thank You .

Gillian was a fantastic agent and went above and beyond to help. I had a very positive experience purchasing the property as an interstate buyer. Gillian was always responsive, friendly, and knowledgeable throughout the process. Her attentiveness was certainly a differential whilst I compared several properties, as she provided a virtual inspection before I could fly in to see the property in person and bid in the auction. I would definitely recommend Gillian as an agent.

The moment Gillian first visited and immediately left a postcard in the box describing her very accurate first observations, to how overjoyed she was at the sale, knowing her has been a delight. Always professional and knowledgeable and always friendly and available, providing reassurance where required, and information always, she has made what is a stressful time a rewarding experience