Previous reviews seem to have exhausted the accolades being mounted for Gillian - and I endorse them. However I must add that in engaging Gillian, you will be led through the experience by a trusted, knowledgeable, energetic and successful friend.
Gillian managed the sale of an investment property that was part of our father’s estate. Despite a series of unforeseen delays and hurdles Gillian steered us through with expertise, genuine care and good humour. She is highly attentive and responsive to her clients’ needs and is always on hand to advise and problem solve. We appreciated how quickly and comprehensively she would communicate any developments with us. Her professionalism and relationship management skills are further demonstrated in how closely she worked with our property manager, tenant, conveyancing team and others to make the process seamless for us. Once on the market, the property was sold quickly and efficiently above the asking price. I would absolutely recommend Gillian as an agent.
Gillian is an exceptional agent who was supportive and communicative through all stages of the buying process. She answered all my questions thoughtfully and showed compassion and understanding. Recommend her to anyone looking for a reliable and committed agent.
Gillian is highly professional, fast, and thorough. She stays in constant contact with all parties, understands the market well, and goes the extra mile to ensure that the best possible outcome is achieved for everyone. I would not hesitate to use Gillian to sell my next property.
Each of these three essential attributes was clearly and consistently demonstrated by Gillian. I found her attention to detail both impressive and refreshing- particularly with respect to recommending improvements to the unit in line with current market expectations prior to the sale. Her recommendations, and those of her extremely able Property Manager, Mary Anne Fletcher, were clearly instrumental in securing an early sale of the property and a satisfactory sale price. I would very much prefer to engage Gillian and her team for any future property transactions.
Very friendly and transparent. Excellent communication.
Gillian came to us already highly recommended, and she managed the sale of our property with absolute professionalism, bringing her extensive experience to the table at every stage of our marketing campaign. We were particularly impressed with her attention to detail, through regular and detailed email and phone communications after each opening, and in the lead up to auction. We felt she was always acting on our behalf. This was key to us maintaining a clear objective and realistic idea of what we hoped to achieve with our property sale, especially given we lived interstate. Gillian took extra care to make our property presentable at every opening, with little extra efforts after windy or wet weather. We have bought and sold several properties over the years and we have to say this was indeed one of the most seamless, stress-free and successful auction campaigns we have ever experienced. All credit to her hard work for our recent successful auction, in which we achieved a result that far exceeded our expectations.
We found Gillian to exceptionally professional at all times, her communication and response times were outstanding. Her advice and tips on how to prepare our home were very good. Gillian was always readily available to discuss any concerns or issues and was very knowledgeable regarding the selling process. Gillian was diligent, meticulous and displayed a great attention to detail.
Gillian was terrific when we sold our property. We both live out of Canberra in different states, so were not familiar with the local market and had to make many decisions while far away. She clearly had a deep knowledge of the local market and helped us work out an effective marketing strategy. Gillian was in constant communication with us. We were informed of every development very soon after it happened. She provided detailed feedback after each open home about buyer interest in the property. By the time of the auction, we felt well informed and prepared to make those important decisions like where to set the reserve price. She is also a warm and honest person. While providing professional guidance, she was always careful to work with us in the way we wanted. We felt that she respected the time and love our late mother had put into the house and garden. Ray and Juliet
Gillian made buying my first property a seamless experience. Gillian is extremely professional whilst also be very personable and warm. Her communication was always transparent and consistent which put me at ease whilst making such a big life step. Gillian goes above and beyond for her clients and I could not recommend her enough!
Gillian was excellent with her communication and keeping me updated on how open homes went, how internet traffic to the advertisement was going, and registered bidders for the auction. She attended other open homes in the area so she could scope out the competition, and consequently let me know if I needed to refine my expectations on price given similar properties on the market. I was never left wondering how the campaign was going or having to follow up on it - which was very helpful when juggling multiple other matters associated with an estate.
Gillian is exceptional. From the first open home to buying a property through Gillian, she has been professional, friendly, warm and knowledgeable. Gillian is very detail-orientated, which is great for someone feeling overwhelmed with the process. I couldn’t recommend Gillian enough.
