I like the fact that he didn't give the hard sell, gave relevant info, time to consider without being pushy.
I like the fact that he didn't give the hard sell, gave relevant info, time to consider without being pushy.
We found Glenn extremely helpful in selling our house. He and the team advised us of what we needed to do to present the house in its best way. He communicated to us after every open house and when we received offers provided us impartial advice about our options. We would fully recommend Glenn and McGrath.
Glenn aligned with us quickly by building rapport and rapidly gained our confidence. He understood our objectives and our tight timelines. Glenn led us through the purchasing process seamlessly. He coordinated the key participants and any questions or concerns were attended to promptly. His timely follow-up post the completion of the sale has been excellent and we have had no hesitation in recommending him as an agent for family and friends.
I have found Glenn to be professional in all areas after selling our house of 38 years in Fulham Gardens. His approach has been of a high standard even through any hiccups that may occur. I wouldn't hesitate to recommend Glenn for buying or selling a house. He is professional, approachable and very down to earth. It has been a pleasure to deal with him. Rosie
After purchasing a property in the past, and looking for a new one for a while it was a breath of fresh air to deal with Glenn. He was knowledgable about the area, the market and the house itself. He was always friendly, polite, prepared to answer questions and follow up things he didn't know. He even came in and opened up the property for us on Fathers Day between his own family breakfast and lunch. I would highly recommend dealing with Glenn and McGrath Real Estate. He helped us negotiate a good price and settlement time that both we and the vendor were happy with.
I have bought and sold many properties over the years and have had a mixture of experiences with Real Estate Agents, mostly from bad to worse. Glenn however was upfront, honest and most of all trustworthy. His strong personal principles thankfully spill over into his dealings as an Agent, which made being an interstate landlord selling a property a more reliable experience than I have had previously. I would recommend Glenn to any vendor who, like me, has had trouble with the 'sales hype' of other Agents before.
Glenn was amazing through the whole process from viewing the property even after the settlement he called to follow up that I was happy and everything was working correctly. He kept me updated every step of the way. Nothing was to much trouble for him. He goes out of his way to assist you. I would recommend Glenn to anyone considering purchasing or selling.
We meet Glen as the purchasers of a property he had listed, showed good communication skills and was flexible to work with.
Glenn was great to deal with throughout the whole process and helped us feel very comfortable and confident through all steps of purchasing our first home. Excellent communicator and always got back to us whenever he said he would with all information promised. Whole process ran very well and appreciated Glenn's guidance and knowledge throughout - only reason I have not provided 5 stars across all of the ratings is that we only dealt with him on the 1 house we purchased, hence his market knowledge was less pertinent (although I have no doubt is excellent) and believe negotiation is more in line with a sellers perspective Would certainly recommend Glenn to any friends/family or as and when we next sell/buy.
Glenn recently sold my house. Through the whole process Glenn kept me up to date with the progression of the sale. He was a great communicator and very easy to deal with. If you are looking at selling your house I would highly recommend Glenn.
Glenn handled the sale of my mother's home as she was moving into a nursing facility. He correctly identified the best market as "redevelopment" and targeted the promotion accordingly. The outcome was much better than I had anticipated and the whole process went relatively smoothly. Communication throughout the negotiations was perfect and Glenn kept me calm in the early stages of the promotion when the usual "Tyre-Kickers" annoyed me. Good job.
Working with Glenn was very easy because he actively listened to our opinions and concerns and took the time to address them. When he didn't agree he would explain the reasons, and in most cases we took his advice. Even when we decided to go against his opinion, he didn't make a big deal of it, just adapted his strategy to fit in with our wishes and moved on. We selected Glenn after interviewing four other agents and he had by far the best mix of saleperson skills, market knowledge, commission, responsiveness to our questions and concerns, and customer service. Things that we particularly liked about the way Glenn worked with us: * his commission was competitive and he was willing to negotiate an alternative commission structure and marketing plan to reduce our risk. He was very open about other compensations he would receive in addition to the commission (in our case there weren't any significant extra compensations). * he was honest about market pricing and gave us realistic (i.e. not pessimistic or optimistic) estimates of the price we might achieve. In our case this was a difficult job because very few properties in the area were similar to ours. * during our initial discussion he was able to clearly demonstrate how he would negotiate to get us the best price, without being unethical. He conducted the negotiations in the same way he promised us he would. He used a range of "salesperson" skills (on the prospective buyers and on us) without being obnoxious or manipulative. * he wasn't afraid to be honest and disagree with us when we were making a risky choice * he communicated frequently, kept us up to date, and was always available when we needed to contact him. He spent a lot of time discussing things (with all three of us) to make sure we understood and we were comfortable with the strategy at all stages of the process. There were no significant aspects we didn't like. We would highly recommend you talk to him if you're looking for an agent.