We recently purchased an investment property during covid lockdown. Hans fielded my millions of questions, gathered multitudes of information for us to help make the decision to purchase when we were unable to view the property ourselves. I always felt like he gave an accurate description of issues within the property, which gave us confidence to buy ‘sight unseen’. I felt he operated with honesty and integrity. Yes there were issues with the property we purchased, but at least we knew the extent of these. Even once handed over to the rental department some months after the sale was finalised, we encountered an issue that I needed urgent assistance with. Hans kindly stepped in to help.