Helen's profile

Helen's reviews

  4.8  
Helen has 72 reviewsacross 17 different locations, showing 12.
almost 2 years ago
Middle Ridge property sale. We listed our house for sale whilst we we on an overseas cruise.

We found Helan and Madeline of Helen Austin Property to be most helpful in advice on preparing our property for sale. They were very courteous and respectful of what we wanted to achieve. once our property was listed we had three open houses. following these opening they provided comphrehensive and constructive feedback to us regading the prtetial buyers and their opinions on our property. At the date of closing of expressions of interest, we had three offers. two were subject to the sale of their existing property and one was subject to finance. Helen and Madeline negotiated with the later potential buyer who increased their offer by $25,000. We accepted this offer and the property settled four weeks later. Seling your home is an emotional and stressful process. We are grateful that Helen and Madeline made this process much easier to deal with.

almost 2 years ago
Quick sale

We chose well, when we selected Helen Austin Property. Maddy and Helen organized expert photography and assisted us to display our home in an appealing way, which secured the interest of an out of town buyer as soon as the listing was published on the internet. Thanks Helen and Maddy.

almost 2 years ago
Exceptional service

Helen and Maddie went above and beyond to get our property organised for the sale. They were genuine and reliable and were able to maximise the potential of our property. Highly professional team and very good at communicating as well as negotiating. Highly recommend the team to sell or buy. You're assured you'll get the best deal.

almost 2 years ago
Helen was extremely professional!

Helen was extremely professional and ethical. I would recommend her to anybody who wants to buy/sell property in Toowoomba.

about 2 years ago
I have been fortunate to have Helen support me through the process of buying and selling recently!

I have been fortunate to have Helen support me through the process of buying and selling recently. Her enthusiasm, diligence, and tireless hard-working ethos leading up to and on the day of auction achieved a great outcome. I am so glad I followed her sound advice. Helen also made the process of buying another home smooth and less stressful. Thank you, Helen, so very much.

about 2 years ago
Helen was a delight!

Helen was a delight, along with her husband John, on the very happy day we viewed Wallace Street at an open house. After disappointing dealings with smug and dismissive agents in Brisbane, meeting Helen was a breath of fresh air. She was friendly and so helpful. She didn’t hassle us to leave. When it came to our offer to purchase and negotiations, she was really respectful and professional. We couldn’t speak more highly of our experience with the agency and everyone who works there.

about 2 years ago
Fantastic result

We highly recommend Helen, Maddie, John and Lucy. We received great advice, high quality service, amazing styling and a great result. Helen advised us thoughtfully at every step on the way, followed through with everything and achieved a fantastic result for my parents. Cameron Orford and family

over 2 years ago
Exceptional experience!

Helen and the team at Helen Austin Property delivered an exceptional experience. From our very first sit down to settlement, both Helen and Maddie were eager to take their time in ensuring they would provide our family with a highly professional and personable service. It was a no-brainer choosing Helen Austin Property to sell our home in Toowoomba. We are beyond grateful for their care, attentional to detail and immaculately high standards in helping us achieve the result we did.

over 2 years ago
Professional, Punctual, Organised and Available

Helen and the team did a terrific job in assisting us with the sale of Kenndy Cottage. The team acted with great professionalism, always punctual and organised and always available to take phone calls fielding any questions that arose throughout the sale process. We felt well informed throughout the entire marketing and sale period with Helen and Hannah going above and beyond to keep us updated from start to finish. Thankyou Helen and Hannah!

almost 3 years ago
Move from massive to beautiful

Due to a serious illness that swayed my hand, Helen expertly guided me out of a very large house into a more manageable one. Thank you Helen. Fantastic assistance.

about 3 years ago
Satisfaction From First Contact and Successful Sale

Helen an Hannah listened and responded respectfully then marketing our home in the designated historic section of Toowoomba. Helen explained and then detailed her marketing process, in writing. This gave us great confidence. In our case, the video presentation was sophisticated, engaging, explanatory, personal and very true to the character of the home. The colour brochures and published photographs were similarly comprehensive and beautifully curated. The invited potential buyers and open house attendees were respectfully shown and conducted throughout our home. We very much appreciated the respect and care which Helen, John and Hannah, gave so generously. The sale of our home satisfied our target asking price and was concluded professionally, timely and with great personal warmth until the last document was signed sealed and delivered. Thank you from Bruce and myself. This selling process was unique to the many homes we have sold. Yes, we’re smiling!

about 3 years ago
Helen Austin Real Rstate

Helen Austin professionaly and efficiency presented the unit for sale, also showing us information on other equivalent units sold recently She handled the sale with grace and knows here job.

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