Helen's profile

Helen's reviews

  4.8  
Helen has 6 reviewsacross 6 different locations, showing 6.
about 6 years ago
Great agent and a fantastic experience

Helen was incredibly professional, knowledgeable and supportive throughout the selling process. She provided expert advice and her selling strategy led to almost immediate results. She went above and beyond on many occasions and I cannot thank her enough for her hard work.

over 7 years ago
Great Agent

Helen is a very knowledgeable agent within the area. She was very helpful with the sale of my brothers property. We would not hesitate to recommend Helen for a sale or purchase of a property as she always offers the correct advise to enable a positive outcome.

almost 11 years ago
Hard working and motivated

I highly recommend Helen as an agent to sell your house. I found her to be hard working and motivated to do a good job. I felt that she cared about doing the job well. She offered helpful advice on presenting my property to its highest level. Her market appraisal was quite accurate. Helen did not give me a value that I wanted to hear but one that was realistic. Her honesty is something that I appreciated when selecting an agent to sell my house. Other agents told me possible sale prices that were way above the market value in order for me to sign up. I encourage everyone to use Helen as their real estate agent. You won't be disappointed. Brendon A very Happy Vendor

about 11 years ago
Granton Sale

Helen has been fantastic and extremely supportive during what was a highly stressful time for us. She worked tirelessly to sell our house, which proved difficult at times given its price range and distance from the City. To her detriment, she was always available to answer our questions / concerns and worked long and hard to secure a sale in our limited time frame. I am also pleased to say that this professional support occurred not only during the sale process but also for some time after contracts had been signed. The thing I appreciated the most was Helen’s honest and realistic approach. Unlike some agents, at no time did she attempt to ‘buy our listing’ by indicating unrealistic values and she keep us informed of all things relevant to our sale even if it was not what we wanted to hear. As it turns out she was right about everything! Just because you want a certain price does not mean you will get it – this is a hard lesson to learn but at least Helen was honest enough to not give us false hope – a very rare trait!. I would have no hesitation in recommending Helen for either sales or purchases and am certain she will continue to perform to a high and honest standard. She is one of the few agents who genuinely cares about the clients’ needs – an example being our property which was located outside of her ‘specialised area’. Helen displayed on numerous occasions that she had clearly done her research on our local area and was able to provide a great deal of information to both us and potential buyers about our sale area including details such as schools, doctors, shops, transport etc. Thankyou Helen for attempting to make our sale as stress free as possible and putting up with our panic attacks! :) You will definitely be my first point of call should I go through this process again!

over 11 years ago
Overall a pleseant experience

Helen was recommended by a work college, she was honest upfront and willing to help in any way she could. Helens appraisal of our home was pretty spot on and we were happy with the outcome. Our home sale was a reluctant sale brought about by a work transfer, Helen was very understanding of our situation and made the sale as good as it could. Thanks again Helen

over 11 years ago
Very pleased

Helen was excellent throughout the process of selling our property. Nothing was too much trouble for her and she maintained communication throughout . My wife and we're very pleased with Helen's performance and she was able to negotiate a deal that we were very happy with. I would be pleased to recommend Helen Souter to anyone looking to buy or sell a property, and would certainly be happy to deal with Helen again.

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