Helene and Alison are great at what they do and go the extra effort to accommodate no matter what! Great people

Thank you to Helene and her team for the recent sale of my home. Helene was very understanding and caring with the elderly tenant still in place and was flexible with her times and dates for any appointments. Helene has good knowledge of the area and a large client base. Thank you for all of your support and work with assisting me with the sale from a different location to the house.

Recently my wife and I purchased a property in the out skirts of Ipswich and had the pleasure of meeting the properties agent Helene Shepherd. Helene was very professional, prompt and we could not of asked for any more. To our delight Helene and her team that help us along the way made our experience very easy and we would fully recommend their assistance in purchasing property to everybody

Helene was a driving force when selling our property. She kept us informed at every stage of the process via face to face meetings, phones calls, email and texts. At times, when we had lost hope of closing the sale, Helene remained positive. She worked tirelessly with the buyers and tenants in the rental property. In the end, the sale went through so all parties were extremely happy. She did a great job. We are so grateful to Helene for selling the property.

It is my upmost pleasure in being invited to write about my successful experience and partnership with Helene Sheppard of 1st National Ipswich-Action Reality. I approached my researched Market Leader of my personal evaluation with an introductory email First National Ipswich – Action Realty, to enquire on how to prepare for the market for a valued but not unrealistic, price. I received a very promptly a reply was received from Helene, with a suggestion that we could and finally meet the following week on the Monday. It was planned from the start that it was an initial chat/meeting to discuss possible renovations needed for a sale of my house and, by mutual consent, forming of a partnership to attain the maximum practical expectation of a return for time and effort. A plan of small renovations that were necessary, in keeping with the style of the House, enhancing its already appeal at a realistic price and timetable to action was agreed on. We completed the work and then did some more. In retrospect, my partnership meeting with Helene gave me all the information, direction and the confidence that I needed to sell the Home as a Home, not just as a House. Wow, was my thought, this Lady really knows her stuff. And this was supported over the next fortnight when it sold! I would highly recommend the team of professional “Make wishes come true” 1st National Ipswich-Action Reality, which I have been lucky enough to deal with. Once again, thank you Helene, and your Team of professionals. With respect and appreciation, thank you Gordon R Birkett This is actually my abridged Testimonial. The actual one is two pages xx

Helene certainly had her work cut out for herself when dealing with me as a client! I am normally on the other side of the sales process as an agent myself and I can honestly say that after dealing with Helene one on one she totally deserves her flawless reputation and her tremendous amount of repeat business. Helene was at all times professional, accommodating & respectful to both my needs, her sellers needs and her tenants privacy. I can highly recommend this special lady to all buyers and sellers looking for an honest, approachable and efficient agent. Thank you Helene, the Moet is on the way.

I bought and sold through Helene , Very professional and made the process of both sales very easy . Thank you .

For Helene there needs to be a sixth star.

Helen successfully managed the negotiations between the vendor and purchaser keeping both parties fully informed of progress at all times.

From the first moment we met Helene, we knew she was going to sell us our new home. We asked other resident's about her and her reputation is outstanding. Helene was professional, committed, readily available and excellent in her communication. Our sincere thanks Helene for making this purchase fun and easy. We appreciate your warm welcome to the Ipswich community and hope to stay in touch.

We were impressed by the fact that Helene remained in constant contact and was very good at providing feedback after open house inspections. We would be happy to recommend Helene to anyone who was looking for a real estate agent. Jon and Sandy Foreman

Helene Shephard provided excellent service and support throughout our entire journey - from questioning whether to sell, (without pressuring us either way) through to preparation for sale, (all that advice that comes from an expert in their field) advertising, (what would provide the best exposure for our market) finding our buyer (in one day!) and concluding the sale. Everything went smoothly and dare I say it, without a hitch! I couldn't recommend anywhere more. Helene and her team are easily the best.