Hien Tran

Hien Tran

  •   5   (12 reviews)

About Hien

Growing up in a big and tightknit family in Vietnam, family values are very important for Hien. Both of her parents are her rock and source of inspiration that hard work, honesty, and integrity will help her succeed in life. Their best advice is to never take anything for granted and to treat people the way they want to be treated not how she wants to be treated. She moved to the Netherlands to study for a bachelor's degree in International Business Management at the age of 19. After doing some part-time consulting internships and projects in the UK, the Netherlands, and Vietnam, she moved to Melbourne to pursue a master's degree in accounting at Swinburne University. She worked two jobs as a waitress to support herself whilst volunteered as an assistant to the executive director at TiE Melbourne, a nonprofit organisation. She was later appointed as the Executive Director of the organisation. After graduation, she worked in accounting. Her love for problem-solving and helping people realise their property goals and financial freedom, led Hien to change her career from accounting to real estate. Drawing on her background in business and accounting, she finds it rewarding and fulfilling to help vendors sell their properties for the highest prices and help buyers find their dream homes. She understands the decision to buy or sell a property is a hard one to make because it is probably the biggest asset in someone's life especially when there are both financial and emotional stakes involved. She is willing to go above and beyond to make the process simple and smooth for her clients. She finally found a career that she can utilise all her skills in problem-solving, marketing, business development, and negotiation to find the most suitable strategies for her clients using a multifaceted outlook and a personable approach. Her strength is to build and maximise her relationships with other agents and businesses across Australia and overseas to market and sell properties to both local and international buyers and achieve the best outcomes for her clients. Her approach is: " if you want to go fast go alone if you want to go far go together". Now Australia is her home. She loves balancing between working hard during the week and cooking up a storm and hosting brunches for friends on Sunday. She enjoys pilates, running, hiking, and spending time outdoors. Aspire to be a lifelong learner, she traveled to 30+ countries to learn about new cultures. She's also a regular blood donor for the Australian Red Cross and a regular participant of Mothers' day classic. 2020 - Agency of the Year, Glen Waverley and Mulgrave 2020 - Top 100 Agency in Australia 2020 - Excellence in Auction - Office 2020 - Property Management Business of the Year - No. 2 2020 - Top Office - Settled Commission - No. 2 2019 - Top Auction Office - Settled Sales - No. 1

Hien's reviews

  5  
Hien has 12 reviewsacross 7 different locations, showing 6.
Review Hien
about 4 years ago
Exceptional agent

Hien was lovely to deal with, listened to and meet all my needs with her marketing and had a data base full of leads which lead to a sale before we had originally planned to be on the market. I have nothing but praise for Hien and she made the whole sales experience a positive one

over 4 years ago
Thank you!!

It was my first home my partner and I bought, and Hien was amazing! Stressful time as we loved the home so much but Hien was great at calming us down, and assisting us to purchase the home. Thank you again!

over 4 years ago
Hien is super helpful, knowledgeable and went above and beyond.

The moment we saw the property our hearts were set on it. Hien guided us through from the beginning when no visits were allowed due to lockdown, showed us other properties and was always available. Communication excellent, market knowledge supreme and very professional. Would highly recommend Hien.

over 4 years ago
Great customer service

we had great experience to buy home with Hien. she is kind and working hard.

over 4 years ago
Highly Dedicated and Professional

This was not our first attempt to sell our family home and thus, we were aware of the process involved for same. As such we were also skeptical of how agent attitudes may change after entering into an agreement to sell, especially in the event we were not willing to negotiate on our selling price for our family home, with 30 years of fond memories. Hien understood this and eased our concerns of entering into yet another contract by surveying market interest specifically for our home and reporting same to us even without any assurances that we would even commit to sell. As we were overseas during this entire process, we were further impressed by Hien's generosity to coordinate with estimates and minor repair works to make the property 'stage ready', often having to inspect works very early mornings and late nights. Even with the time difference between Sri Lanka & Australia, she was always available for telephone discussions at our convenience. It was a combination of all these attributes along with her very humble and professional attitude that we contracted with Hien from Ray White - Glen Waverley. From the beginning, she was pressured from ongoing lockdowns & other covid related restrictions and the affect this has on buyer mentality, however, she not only managed to secure strong open house numbers but also comforted our traditional thinking in adapting to an online auction method as opposed to the on-site auction. Even though we could not reach a favorable result during the actual auction, Hien never gave up and allowed for a settlement that was even above the expected reserve price after re-negotiating and networking with other buyers. We very much value all the dedication, professionalism and hard work that Hien allowed for our campaign and wish to very highly recommend her services to buyers/sellers not only in the Glen Waverley area but also in the neighboring areas as well. Thank you

Show all 12 reviews

Hien's properties

Hien hasn't had any property sale activity in the last 12 months

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