Hien was lovely to deal with, listened to and meet all my needs with her marketing and had a data base full of leads which lead to a sale before we had originally planned to be on the market. I have nothing but praise for Hien and she made the whole sales experience a positive one
Hien has been so helpful, knowledgeable and transparent about everything. Thanks to Hien and her team we found a forever home. Thank you Hien
It was my first home my partner and I bought, and Hien was amazing! Stressful time as we loved the home so much but Hien was great at calming us down, and assisting us to purchase the home. Thank you again!
The moment we saw the property our hearts were set on it. Hien guided us through from the beginning when no visits were allowed due to lockdown, showed us other properties and was always available. Communication excellent, market knowledge supreme and very professional. Would highly recommend Hien.
we had great experience to buy home with Hien. she is kind and working hard.
This was not our first attempt to sell our family home and thus, we were aware of the process involved for same. As such we were also skeptical of how agent attitudes may change after entering into an agreement to sell, especially in the event we were not willing to negotiate on our selling price for our family home, with 30 years of fond memories. Hien understood this and eased our concerns of entering into yet another contract by surveying market interest specifically for our home and reporting same to us even without any assurances that we would even commit to sell. As we were overseas during this entire process, we were further impressed by Hien's generosity to coordinate with estimates and minor repair works to make the property 'stage ready', often having to inspect works very early mornings and late nights. Even with the time difference between Sri Lanka & Australia, she was always available for telephone discussions at our convenience. It was a combination of all these attributes along with her very humble and professional attitude that we contracted with Hien from Ray White - Glen Waverley. From the beginning, she was pressured from ongoing lockdowns & other covid related restrictions and the affect this has on buyer mentality, however, she not only managed to secure strong open house numbers but also comforted our traditional thinking in adapting to an online auction method as opposed to the on-site auction. Even though we could not reach a favorable result during the actual auction, Hien never gave up and allowed for a settlement that was even above the expected reserve price after re-negotiating and networking with other buyers. We very much value all the dedication, professionalism and hard work that Hien allowed for our campaign and wish to very highly recommend her services to buyers/sellers not only in the Glen Waverley area but also in the neighboring areas as well. Thank you
My wife Nikki and I had a great experience working with Hien. Hien's communication is fantastic and is very well connected in the real estate industry. Through the process there was no stone left unturned working around the clock having opens for clients to see our house at all hours. Showing 90 groups through the house and advertising on various platforms locally and overseas - this gave us our best chance to have as much exposure to as many people as possible. We would most certainly use Hien again and recommend her to anyone. Thanks Brad & Nikki.
We’ve found Hien to be very professional and knowledgeable in her field. Her answering our questions at all hours made us to trust her in finding the right house. Thank you again and all the best.
Hien is a lively individual and very sincere in her work. In my observation during my 4 inspections of 4A Pimm Court, she gave equal energy to every client interaction and positions the property with great level for detail. She strikes as an individual with great passion for what she does. She displayed sincerest responsibility to the seller while engaging equally effectively with the potential buyers. Should I ever decide to sell my property, may be in the farthest future, I will definitely look out for Hien to entrust that responsibility. I hope that she continues to work with the same vigor and positive energy throughout her career. I would like to thank Hien for her extensive support during the purchase of 4A Pimm Court and I wish her the very Best in all her future endeavours!
Hien has been wonderful and very good with following up with our requests. Thank you, Hien. Good luck and all the best with your career!
Hien has management and communication skills; her manners are well appreciated.
Hien recently sold my apartment in South Yarra and I couldn’t recommend her highly enough. She was extremely patient and spent a lot of time showing potential buyers through the property, negotiating and keeping me informed along the way. Thank you Hien for all your hard work.
