Ian made the whole process of selling my apartment easy, I was constantly in and out of the state and he never failed to keep me updated on day to day progress. He had a solid work ethic and left no stone unturned. I would have no hesitation in using his services in the future.
We were most impressed with the very professional way the sale was managed including; the initial meeting, reports after each open for inspection, excellent ideas on how to enhance the presentation of the flat and negotiations with existing tenants as well as the presentation at the auction. Highly recommended.
I recently bought an investment property through Ian. Unlike other agents he is not at all aggressive. He is very humble and polite and would certainly recommend him.
The decision to sell my property was made over almost a two year period. Throughout this time, Ian was patient and did not rush me. He did not pressure me to sign up with his Agency. He allowed me to take my time, knowing that this was a significant decision for me. His communication and market knowledge are excellent, and his overall approach to the selling of my property was free of any "over the top" sales pitches. He is a genuine and authentic professional.
Ian has been phenomenal from our first conversation right through auction day. We live overseas and he managed everything from completing some last minute work, furnishing the property and advice on other services. All this and very efficient and very professional. Cannot recommend Ian highly enough.
We found Ian Coutts and the staff at WB to be straightforward, thorough, good to deal with and offer soundly based fearless advice, leading to a good result.
Ian hasn't had any property sale activity in the last 12 months
