Ian made the whole process of selling my apartment easy, I was constantly in and out of the state and he never failed to keep me updated on day to day progress. He had a solid work ethic and left no stone unturned. I would have no hesitation in using his services in the future.
We were most impressed with the very professional way the sale was managed including; the initial meeting, reports after each open for inspection, excellent ideas on how to enhance the presentation of the flat and negotiations with existing tenants as well as the presentation at the auction. Highly recommended.
I recently bought an investment property through Ian. Unlike other agents he is not at all aggressive. He is very humble and polite and would certainly recommend him.
The decision to sell my property was made over almost a two year period. Throughout this time, Ian was patient and did not rush me. He did not pressure me to sign up with his Agency. He allowed me to take my time, knowing that this was a significant decision for me. His communication and market knowledge are excellent, and his overall approach to the selling of my property was free of any "over the top" sales pitches. He is a genuine and authentic professional.
Ian has been phenomenal from our first conversation right through auction day. We live overseas and he managed everything from completing some last minute work, furnishing the property and advice on other services. All this and very efficient and very professional. Cannot recommend Ian highly enough.
We found Ian Coutts and the staff at WB to be straightforward, thorough, good to deal with and offer soundly based fearless advice, leading to a good result.
Solid person, honest, accommodating , very easy to deal with, polite and knowledgable. Quotes honestly. A pleasure to deal with. Very good experience with Williams Batters South Yarra.
Ian has provided exceptional service in the marketing and selling of the apartment. He has provided constant feedback on the various stages in selling process. It is also the second property I have engaged with Ian to assist in selling. Highly recommended
Ian was very professional, vey helpful and made the sale of our property a pleasant experience.
Dear Ian, We were very happy the way you handled the sale of our property at 4/77 Alexandra Ave. South Yarra. We will be happy to recommend you to anybody. Regards Stella
For the recent sale of our family’s property in South Yarra we turned to Williams Batters and therein Ian Coutts. Ian essentially handled all aspects of the sale from promotion, and inspections to contract administration. He was at all times, personable, knowledgeable and reliable but above all, professional. As a family we were extremely grateful for his assistance and understated insight into the local property market and once more thank him for his genuine care and diligence to achieve the best outcome.
Ian helped us to sell an investment property that we had owned for some time. He managed the entire process with absolute professionalism, making appropriate recommendations regarding property presentation, providing insight into prospective buyers and managing the handover from the rental agent. We found Ian to be honest, trustworthy, knowledgeable and very diligent, always doing that little bit 'extra' to make the sale process an experience that we valued. Would highly recommend Ian and hope to engage him again in he future.
