Having bought and sold a fair number of properties for some many years now (the last 4 with Ian) it is such a welcome change to deal with a bloke who not only knows his area but more importantly has an intimate knowledge of each particular street values within that area. His advice of where to buy and what the true property value is has not been common in my prior real estate dealings with a lot of other agents. A small increase in the selling price makes little difference to their final commission so they are generally advising you of accepting the first offer with their blessing just to get the sale. In the past I have often thought that your first offer is generally the best offer, but recently his advice to hang out for, in his estimation, the right value earnt me an extra $25 K which is not chicken feed in any ones language. Even though I could have sold several times over for the cheaper price, he keeps you in the loop. I feel therefore that I could recommend Ian as a no bull.... agent who from my experience works for both the buyer and seller in a very ethical and fair dinkum manner. Yes, I did say ethical and in my years that is a word that most estate agents can't spell, let alone know the meaning of. Sincerely Jon.E. Ponsonby

Our family is relocating from Melbourne and nearly all communications are via phone or email. Despite this, we are blown away by his service, advise and caring nature. It's almost like dealing with a family member and I look forward to shaking his hand in person when we finally lob up north. I highly recommend him and his team to anyone looking for a truly honest and reputable agency.

Ian was very accommodating with inspections of the new house and is very knowledgeable about the property and the local area. Ian is a genuine, friendly agent who made the contract process very straightforward. Thanks Ian !

From the moment we met Ian at the property we wanted to purchase, he gave us the confidence to trust him with both our purchase and sale. His knowledge of the market was obvious after promising and delivering a sale within days and at the full asking price. We took his advice and obtained a far higher price than we imagined. Ian is a straight-talking guy and it is no surprise when he delivers. He was always available, always discussing aspects of the sale with us, and gave us the confidence to showcase our home to a potential buyer. We couldn't recommend him any higher.

Ian is very professional, patient and accommodating person, especially in these difficult times of COVID 19. The process of our purchase was very smooth and trouble free and we would be most happy to highly recommend Ian.

Has finally sold our unit congratulations on job well done has stuck with sale professionaland never gave up

Work colleague and multiple customer helped me find Ian McLachlan and the Crown property team. Ian's comprehensive knowledge of Redcliffe and its market immediately put me at ease. Straight shooting Ian gave me a price range and I was delighted he achieved the higher end. This was done in a short time fame and minimum of fuss. His negotiating skills dealing with my long term tenant were second to none. Thanks Ian and the Crown team for the sale and professional experience.

We recently purchased a property through Ian McLachlan at Crown Properties Redcliffe we found him to be brilliant to deal with. He was up front and honest throughout the process a real straight shooter

Sold in 3 weeks and $30,000 more than I expected. Ian has great attributes as a real estate agent his communication and negotiation skills with buyers was indeed remarkable.His expert knowledge of the local market values was extremely helpful. Ian was very prompt at getting the advertising ( photos, drones etc) and open houses organised.He offers a very personalised service and was always contactable and replied to calls, messages or Emails in a very timely manner. I would certainly use and recommend Crown Properties again.

Ian from Crown Properties was professional in all his undertakings with the sale of my property. Ian promptly answered every call or returned any call he missed.His marketing team delivered with all photos, video and the drone shots were on point.I highly recommend Ian & his team for his care factor alone he removed the stress for me by selling my property in a timely manner. He is courteous & considerate gentleman.

Ian is just the sort of real estate agent I like. Having brought and sold a significant number of properties over a lifetime I have meet all types and he is just a straight shooter who knows his job and doesn't give you the BS or runaround. He has accurate local values and shows he is on top of his game and knows his stuff. Having brought 2 properties three years ago and sold 1 just recently through Ian in record time, his keeping you in the loop and advising you of the fluctuating market of recent times has been instrumental in meeting my profit margins. Always freshly presented (good aftershave and spotlessly clean car) he rings back when he says he will and doesn't treat you like a mug. Right at the top of the tree as far as I'm concerned, will listen to the client and he doesn't tell porkies which unfortunately is certainly an accepted tool of trade in a lot of so called top agents I've previously dealt with. Would certainly recommend him and from a hard old task master like me that's high praise indeed.

Anything we asked for was no problem for Ian. What struck me mostly is his honesty, for instance, if he could not do something he would say so and not keep you hanging on for nothing.