Isla's profile

Isla's reviews

  5  
Isla has 31 reviewsacross 10 different locations, showing 12.
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Buyer review
We had a really positive experience working with Isla throughout the purchase of our new home
5 days ago
We had a really positive experience working with Isla throughout the purchase of our new home

We had a really positive experience working with Isla throughout the purchase of our new home. Communication was definitely a strong point - she was always timely in responding to our questions and kept us informed throughout the process. Isla was professional, approachable and had great knowledge of the market and purchasing process, which made everything feel smoother and less stressful. We really appreciated all of her support and guidance along the way.

Seller review
Knowledgeable, exceptional communication skills & attention to detail, ensured a smooth process
17 days ago
Knowledgeable, exceptional communication skills & attention to detail, ensured a smooth process

We could not be more impressed or grateful for the skill, professionalism & care with which Isla worked with us every step of the way. Isla’s knowledge, exceptional communication skills & attention to detail, ensured a smooth process. We had some unexpected challenges along the journey but nothing was too troublesome for Isla. She consistently worked with confidence & transparency- & ultimately got us an excellent result. We strongly recommend Isla and McGrath for anyone looking to sell.

Buyer review
Buying my first home with her was a memorable experience and grateful she made it so special
27 days ago
Buying my first home with her was a memorable experience and grateful she made it so special

Isla is an exceptional agent who genuinely supports you through every step of the process. She answered all my questions, guided me through properties, and explained everything clearly and thoroughly. Her dedication really stands out, she goes above and beyond to make sure everything is taken care of. On top of that, she’s incredibly easy to talk to and a pleasure to be around. Buying my first home with her was a memorable experience, and I’m truly grateful she made it so special.

Buyer review
Amazing Isla
about 1 month ago
Amazing Isla

We recently purchased a home through Isla and couldn’t be more impressed with the entire experience. From the very beginning, Isla demonstrated an exceptional level of professionalism, in-depth market knowledge, and genuine care, making what can often be a stressful and complex process feel smooth, transparent, and well-managed. She guided us through every step with clarity and patience, ensuring I fully understood the timelines, processes, and key decisions involved. Her insights into the market, pricing, and property value gave me real confidence that I was making the right choice. Isla’s attention to detail is outstanding—nothing is overlooked, and she ensures everything is handled thoroughly and efficiently from start to finish. What truly sets Isla apart is her unwavering dedication to her clients. No matter the time or date, she will go out of her own time to ensure any concerns or inquiries are addressed promptly. Whether it was a late evening question or a weekend follow-up, she was always available, responsive, and genuinely willing to help. That level of commitment is rare and made a significant difference throughout the process. I also greatly appreciated her flexibility during the cooling-off period. Isla kindly arranged access to the home so I could revisit the property, plan ahead, and feel fully prepared to renovate my future home. This extra effort showed her understanding of how important these decisions are and her willingness to go above and beyond for her clients. Isla is calm, reliable, and highly professional, while also being approachable and easy to communicate with. It’s clear she genuinely cares about achieving the best outcome and ensuring her clients feel confident and supported at every stage. If you’re purchasing a home and want someone knowledgeable, responsive, detail-oriented, and truly dedicated, Isla Czarnota is exceptional. I’m incredibly grateful for the support and guidance throughout this journey. We thank you Isla!

Seller review
East to deal with, with good advice.
about 2 months ago
East to deal with, with good advice.

Great feel for the local market. Realistic expectations of potential sale price. Good suggestions on how to present the property for sale. Friendly and easy to deal with. Would recommend.

Buyer review
With obvious expertise in her field, we could not have asked for better support
2 months ago
With obvious expertise in her field, we could not have asked for better support

Expressing our warmest gratitude to McGrath Real Estate and in particular, Isla Czarnota who gave us her scrupulous assistance in the purchase of our property. Nothing was any trouble to her - our questions were always answered and any request we had was granted - both, in a timely manner. With obvious expertise in her field, together with her happy personality, her ready availability to us was especially appreciated and we could not have asked for better support. Thank you Isla and McGrath.

Seller review
Best Real estate agent in NSW!
2 months ago
Best Real estate agent in NSW!

I cannot rate Isla highly enough. Stereotypically, real estate agents are pushy and hounding. Isla is the opposite. I first met her over 18 months ago, when we were first thinking of selling. Not once did she harass me to push forward with a sale I wasn't ready for. She offered her services and left it to me to contact her when I was ready. She was supportive and knowledgable around something that is highly stressful. She took upmost care of my home, pets and belongings during open home. Isla fit in around my busy lifestyle and patiently waited for my (sometimes tardy) communication. Nothing was too difficult for her, no question was to stupid. She offered her advice from her professional experience as to next steps for us. Honestly, if you need an estate agent - look no further! 11/10!

Seller review
Most of all I loved that she was passionate, had a bright personality, integrity and honesty.
2 months ago
Most of all I loved that she was passionate, had a bright personality, integrity and honesty.

Isla has been wonderful from the outset of our conversations of the marketing process. I found Isla to have local expertise, and a client-first philosophy that transforms stressful transactions into seamless experiences. Most of all I loved that she was passionate, had a bright personality, integrity and honesty. The final result was a great sale price and happy new owners who appreciate the home they've purchased. Thank you!

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