Isla's profile

Isla's reviews

  5  
Isla has 36 reviewsacross 11 different locations, showing 12.
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Seller review
I’m so grateful to Isla for making the sale of my home such a positive and stress-free experience
11 months ago
I’m so grateful to Isla for making the sale of my home such a positive and stress-free experience

I’m so grateful to Isla for making the sale of my home such a positive and stress-free experience. From the very beginning, she was kind, understanding, and completely dedicated to achieving the best result. Isla kept me informed every step of the way and always went above and beyond to help. Her warmth, honesty, and professionalism made me feel truly cared for and supported throughout the process. My home sold quickly and for an excellent price, all thanks to her hard work.

Buyer review
We are so grateful for all that she did in helping us secure our home
about 1 year ago
We are so grateful for all that she did in helping us secure our home

We couldn't speak more highly of our experience with Isla, she went above and beyond for us in helping us purchase our dream home. She responded to my calls and texts incredibly quickly and it felt like she genuinely cared about us as well as looking out for the owner of the property. She wasn't pushy at all and was just genuinely delightful to deal with. We are so grateful for all that she did in helping us secure our home.

Seller review
She achieved more than expected, gave valueable feedback to achieve the best price
about 1 year ago
She achieved more than expected, gave valueable feedback to achieve the best price

Isla was fantastic from start to finish! She achieved more than expected, gave valueable feedback to achieve the best price. She truely drove the sale! Communication was outstanding and nothing was ever a problem. Isla answered everytime I called and always put me at ease. Isla has a personal approach and was always proactive and excited to sell, she took my sale personally. She was super knowledgeable in the Blue Mountains. I would highly recommend her to anyone. I will be using her again!

Seller review
Her advice and support in preparing my home for sale was amazing
over 1 year ago
Her advice and support in preparing my home for sale was amazing

Isla obviously loves her job and nothing is too much for her. Her advice and support in preparing my home for sale was amazing. Always quick to respond and help when needed. I’d highly recommend her to anyone looking to sell their home.

Seller review
Great to deal with
almost 2 years ago
Great to deal with

Shad as usual was very honest easy to contact and diligent in everything he did for us during the sale of our home his assistant Isla was just as competent and as a team were great to deal with this was our second home sold by shad and thinking that the first time round was great this time round was even better couldn’t say enough about how lucky we were to have shad help us during the process

Seller review
Her willing manner helped sort out any difficulties
about 2 years ago
Her willing manner helped sort out any difficulties

The Agency staff projected a cheerful optimistic tone. Shad's efforts were partnered with a most capable, efficient, friendly assistant, Isla, with whom we had regular contact. Her willing manner helped sort out any difficulties and we see her work as part of The Agency's overall performance.

Seller review
Great experience with Shad and his assistant Isla
over 3 years ago
Great experience with Shad and his assistant Isla

Great experience with Shad and his assistant Isla. Highly professional, reactive, knowledgeable, taking the time to listen and explain. And in the end, an excellent outcome.

Seller review
Great customer service
about 4 years ago
Great customer service

I have had my house listed for rent for many years and then for sale in July with Gerber Real Estate. I would have to say that Isla's prompt response to any concern or issue that arose about my house was always fantastic. The worst thing for an owner is if response is not quick, but Isla was extremely efficient in her dealings with me. She took responsibility for actions and communicated with me straight away. If there was any delay for any reason she said so and explained why. And her warm and engaging manner was a bonus.

Buyer review
Quick and easy purchase with Gerber properties
over 4 years ago
Quick and easy purchase with Gerber properties

The purchase process was very quick and easy, once we were awarded the sale, Gerber was straight to it with a professional manner. They are always keeping me up to date with all info needed followed with kindness and promptness. Very professional.

Buyer review
Professional
over 4 years ago
Professional

Isla was a great help during our due diligence, auction and settlement process. Very professional and a pleasure to deal with

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