To Whom It May Concern This serves to introduce Jack Bi, a professional real estate agent whom I have known since early 2018. When I intended to put my property for sale, I met quite a number of salespersons and he was the one finally selected. Throughout the course of sale, I have observed the following findings about him: 1. He has a strong sense of punctuality, which is very difficult, if not impossible, to be found in the Australians nowadays. 2. He is capable of providing prompt and sensible responses to communication, be it via email, phone call or Whatsapp, etc. 3. A well-mannered and sincere middled-aged gentleman, he demonstrates his expertise in the Sydney real estate arena. Unlike many other salespersons, he is careful to provide opinion with acumen and is not likely to put forwards puffs. 4. He has demonstrated good negotiating skills with potential buyers and is always willing and ready to provide assistance in relation to a better presentation of the property to be sold. 5. With a well organized personality, he is thoughtful and sensible to realize the needs of a vendor. In case of any further enquiry about his character and quality of service, I am willing to provide further details. Thus, I recommend him without hesitation. He will not let his clients down. I wish him every success in his endeavours. Jimmy Yeung A former house owner in Carlingford

Jack was very persistent with the sale. He was prepared to go over and above with travelling out of area even up to 10pm at night. Good work ethic

We knew Jack when we sold our property. Because of his proposal and coordination, we soon reached an agreement with the buyer, willing to buy and sell, all of us are happy. Jack's expertise and sales experience have helped us a lot. We were deeply impressed by his sincerity and dedication. It should be a good fortune for both buyers and sellers to meet a real estate agent like him. Jack 是我们卖房认识的。因为他的建议与从中协调，我们与买家很快达成一致，愿买愿卖，皆大欢喜！ Jack 的专业水平与销售经验，帮了我们很大的忙。能遇上像他这样的房产中介应该是买卖双方的幸运。他的真诚与敬业给我们留下了深刻的印象。

We would like to take this opportunity to thank Jack Bi for his great effort in achieving a good price for our property in Bella Vista. He was referred to us by one of our friends. Jack has sold his property in Carlingford about four years ago and my friend was very happy with Jack's hard work and great result achieved. Throughout the marketing campaign Jack's professionalism, warmth and detailed level of care were terrific and we really appreciated him taking the time to sell our property at a good price. We were also very impressed with his language abilities that Jack not only speaks fluent English but also Chinese. Thank you for all your help – it was much appreciated and we are very happy with the outcome. We would have no hesitation in recommending Jack Bi to our family and friends and we would definitely choose him if we need to sell again.

Jacks responsiveness to our queries for the home we purchased has been unparalleled. He helped both parties achieve a fair outcome. He was always willing to help.

With Jack Bi & Kenny Ling being as your agents, you can rest assured that you will receive the best service and result for your property. They are very honest and professional, best agents that can be trusted to work hard and go that extra mile. They are both so well-mannered and all through the process ensured we were fully informed. This is the second time Jack Bi has sold our property with the best result. We would recommend them and definitely use their services next time again. John Phillip

Very professional and honest agent.

Jack bi was committed , honest and always willing to assist us in the sale in every way. He was fantastic in ensuring that we were informed throughout the process and assisted us to prepare the property in a very short timeframe by helping us find reliable workers. His involvement made it a stress free experience for my husband and I .The final price was above our expectations and a true reflection of jack's hard work and excellent negotiation skills .

Overall satisfactory with Jack.

Jack Bi took over from a colleague for my purchase of my house. The difference in professionalism and knowledge was fantastic and Jack has restored my faith that there are decent real estate agents. Since settlement on my house, Jack has gone the extra mile with continued service and care. I recommend Jack to anyone to ensure a smooth, stress free home purchase. Thank you Jack!

Very good and hard working agent. He is the one who will look after your property in details and make sure all the potential buyers will be contacted to get the best selling price.

Jack & Craig were a fantastic team when it came to selling our mother's house at Northmead. The whole process was efficient & the result was outstanding. All advice was sound & we were kept informed at all times. Thank you so much for your support & congratulations on a job well done! Terri Shilston