Jack (Jianjie)'s profile

Jack (Jianjie)'s reviews

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Jack (Jianjie) has 264 reviewsacross 30 different locations, showing 12.
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Jack (Jianjie)'s qualities as told by our client reviews: detail-oriented, honest, reliable, hard-working, clear communication, responsive, local expert.
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Buyer review
Great experience with Jack
over 1 year ago
Great experience with Jack

Thank you Jack for your professional support and provided the seamless experience for our home purchase. Definitely recommend Jack to other buyers or vendors.

Buyer review
A comfortable and professional first time buying experience
over 1 year ago
A comfortable and professional first time buying experience

Being anxious first time buyers, and after viewing dozens of properties in multiple different suburbs we were pleased to finally find our home in Baulkham Hills. It was presented beautifully which made it stand out from other units we already viewed in the area and the kind and professional service from Jack and his colleagues made us feel comfortable when it came time to setting inspections and asking questions. Through dealing with Jack we felt as though we were always informed and several times he went out of his way to assist us with the purchase even sending us a helpful video on one occasion. Thank you to Jack and the Murdoch Lee team

Buyer review
Professional and excellent help
almost 2 years ago
Professional and excellent help

I can't speak highly enough of Jack. From the very beginning, he was not just professional, but also genuinely caring. He took the time to get to know my family, which made the entire experience so much more personal. One instance that really stood out was when my child left a toy behind at an auction we attended. Jack not only found it but personally returned it to our home—such a thoughtful gesture that meant a lot to us. Jack's preparedness throughout the process was exceptional. He ensured everything was in place, which made the settlement and key handover completely seamless. We never had to worry about a thing—Jack took care of it all. He was knowledgeable, approachable on the phone, and never hesitated to assist with even the smallest of requests. His dedication and willingness to go above and beyond made the entire experience smooth and stress-free. I highly recommend Jack to anyone looking for a caring, reliable, and highly organized property agent.

Buyer review
Jack the meticulous professional
almost 2 years ago
Jack the meticulous professional

Jack Bi is definitely unlike any agent we’ve ever dealt with. Jack was extremely thorough and accomodating to all our requests. Being first time home buyers - he ensured our experience was easy and painless. When needed, Jack was only a phone call away. When something required doing he ensured he was there personally to oversee the process and that it met our standards. Jack constantly went out of his way for us - even staying after business hours to conduct the meetings and personally hand over the keys and a personalised gift. Thank you Jack for everything you’ve done. If anybody in the Hills District looking for a professional; look no further Jack is your man.

Buyer review
Jack Bi was fantastic in helping us purchase our new home at Castlehill.
almost 2 years ago
Jack Bi was fantastic in helping us purchase our new home at Castlehill.

We recently had the pleasure of working with Jack Bi to purchase our new home at Castlehill, and we couldn't be happier with the experience. From the very beginning, Jack was professional, knowledgeable, and incredibly attentive to our needs. Jack took the time to understand exactly what we were looking for in a property and showed us several fantastic options that fit our criteria perfectly. His expertise in the Castlehill area was evident, and he provided valuable insights that helped us make an informed decision. Highly recommend!

Buyer review
Excellent from start to finish
almost 2 years ago
Excellent from start to finish

Jack was a pleasure to deal with throughout the purchasing experience. He kept us informed from start to finish of the process and ensure we had a fair run at the property. Jack did a great job of marrying up the expectations of both buyer and seller on this occasion and was genuine throughout. Thanks Jack!

Seller review
Professional Services 專業服務
almost 2 years ago
Professional Services 專業服務

Jack will check and suggest an appropriate sales plan. During the execution of the plan, he will attend to it and update the progress of every key milestone. I feel Jack is trustable. 傑克將檢查並建議合適的銷售計劃。在計劃執行過程中,他會全程關注並更新每個關鍵里程碑的進度。我覺得傑克是值得信賴的。

Seller review
So knowledgeable, professional and enthusiastic! Thank you!
almost 2 years ago
So knowledgeable, professional and enthusiastic! Thank you!

I had an outstanding experience working with Jack Bi to sell my apartment at Kellyville. From start to finish, he was professional, knowledgeable and incredibly supportive. Jack provided valuable insights on the market, helped stage the home beautifully and managed every detail with care. He kept me informed throughout the process even spending a lot of his off-hours to communicate with potential buyers, making it stress-free and efficient. Thanks to his hard work, my apartment sold within 5 weeks and for a great price. I highly recommend Jack to anyone looking to buy or sell a home!

Seller review
Evaluation of Mr. Jack Bi
almost 2 years ago
Evaluation of Mr. Jack Bi

Since I have been away from home for many years, I met Mr. Jack Bi through a friend's introduction. Through communication and online evaluation, I chose Mr. Jack Bi to sell one of my plots on my behalf. Mr. Jack has profound real estate knowledge and rich business experience. He knows the market situation well, conducts on-site surveys of the geographical location of the land, understands the surrounding environment and traffic conditions, and can provide customers with relatively accurate price evaluations. At the same time, he is also proficient in the real estate transaction process and can assist customers in efficiently completing contract signing, transfer procedures and other procedures, saving customers a lot of time and energy. In the process of entrusting Mr. Jack to help me sell the land, Mr. Jack showed a high degree of care and responsibility, answered my questions in detail and formulated feasible operation plans, answered questions and doubts, patiently and meticulously, and ensured that I had a full understanding of the transaction process. In addition, Mr. Jack also pays great attention to details, reminding me to organize the plot, promote it on multiple websites, and contact more than a dozen customers. During the auction, he carefully arranged the site, provided hot drinks for customers, grasped customer dynamics and changes in a timely manner, and ensured that the plot was sold reasonably to achieve my expected goals. In short, I think Mr. Jack is a very good real estate agent. His professional, careful and comprehensive service makes me feel very satisfied and comfortable. I believe that in his future work, he will continue to provide customers with better services with higher standards and requirements, and win more praise and trust from customers.

Seller review
Professional, ethical and super operator - Jack Bi
about 2 years ago
Professional, ethical and super operator - Jack Bi

We recently had the privilege to present our house on the market through Jack Bi. We have truly been impressed with his work ethics, professionalism, incisive knowledge about his job and more importantly his “genuine care” attitude (both towards the vendor and doing the right thing by the buyer). He is not only a hard-working professional but also a highly skilled operator, a true luminary in his field who knows the real estate market very well. From the time we engaged his services, we found him very approachable. His calming demeanor and his ability to listen and resonate with the vendor is quite unique. He listened to our objectives, made appropriate notes, and came back to us with a strategy that eventually helped us achieve our goal. Right throughout the campaign he provided us with regular buyers’ feedback, suggested us with out of the box ideas and truly owned the project. He was very easy to deal with and listened to vendors feedback and politely challenged it where he thought it was the right thing to do. He went above and beyond in making sure we presented the property in the best possible way to achieve maximum interest from buyers and then also showed the same diligence in making sure we could settle the property timely without any issues. He was able to manage both vendors’ and buyers’ expectations with ease, which makes him a true champion. After a certain point I learnt he is a guy who believes to under commit and over deliver to his stake holders. I would without any hesitation recommend Jack Bi to anyone looking to offer their property in the market. There is stiff competition in the market, but this individual is far ahead of the game and through his skills and comprehensive plan can deliver the best possible results for you.

Buyer review
Professional and trustworthy
about 2 years ago
Professional and trustworthy

Jack is an outstanding real estate agent. His market knowledge and dedication made my home-buying experience exceptional. Highly recommend Jack for anyone seeking a reliable and expert real estate partner.

Buyer review
kind and helpful
about 2 years ago
kind and helpful

Jack is such a kind person who is so helpful. We highly appreciated his support in the process of purchasing.

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