After making an acceptable offer on our home, Jacob’s customer service was exceptional. He was easy and accomodating to schedule inspections through, and responsive to queries throughout the exchange and settlement process. Small improvements could be made in the early days (ie we didn’t get a response to our first offer), but once we got to know him, he was great. The special touches after settlement were very much appreciated.
Jacob and his team were exceptional throughout the whole process, making a stressful situation as low stress as possible. The marketing was amazing, really capturing the selling points of the house. Jacob's ability to communicate with buyers to instill confidence and remove roadblocks is second to none. He managed one of the vendors being overseas with seamless communication, arranging calls to suit an international time difference. Would highly recommend.
Buying a first home is a nerve wracking experience, Jacob took out so much of that friction and was there to answer any questions I had along the way. Don’t hesitate to work with him.
Jacob proved to be an amazing agent throughout our home buying process. His proactive approach and excellent communication skills made a significant difference from start to finish. When circumstances prevented us from attending the auction in person, Jacob didn't hesitate to step in and facilitate the bidding process through his team at The Property Collective. This ensured that we were still actively participating and didn't miss out on any opportunities. Leading up to the auction, Jacob kept us consistently informed, providing regular updates and checked in to make sure we were well-prepared and informed about the progress. His attention to detail and thoroughness gave us confidence every step of the way. Upon successfully securing the property, Jacob streamlined the necessary procedures, making the entire transaction smooth and stress-free. His efficiency and knowledge were evident, making what could have been a daunting process straightforward and manageable. Even after the transaction was complete, Jacob went above and beyond by arranging for us to visit the property and take a photo in front of the sold sign. This thoughtful gesture highlighted Jacob's dedication and commitment to ensuring a positive experience. Overall, Jacob exemplified professionalism and approachability throughout our interactions. His clear and consistent communication was exemplary, ensuring that we were always well-informed and supported. Working with Jacob was a pleasure, and we would highly recommend him to anyone seeking a reliable and proactive real estate agent.
Jacob has great communication skills, which he demonstrated as he guided us through the planning and the sale process. His knowledge of the market informed our expectations, and provided us with reassurance and confidence. We would highly recommend Jacob to anyone looking to sell their property
Jacob was such a great support with every part of the process. Never patronising and genuinely helpful at every turn. I WILL contact him for any future sales work.
Jacob was amazing from the moment I met him at the open home for this apartment. Compared to other agents I was dealing with prior to this purchase, I found Jacob to be honest and genuine in all the interactions, before and after contract exchange. While there was a few hiccups from my end that prolonged attaining finance, Jacob and his team kept me up to date and even found a way to resolve the issues I was having, referring me to a new broker that sorted my finance promptly.
Jacob was outstanding and took care of every detail. He even helped with organising tradies. Jacob sold my house within 2 weeks of listing for a good price. Also thanks to Jesse who assisted with the open home inspections. Highly recommended!
Have users Jakob and team for several sales and purchases. Excellent to deal with and communication is second to none. Head and solders above the rest.
We were looking for a property for 5 months and Jacob stood out to us as someone we can trust, which made us comfortable with buying through him and paying more than market value. The whole process was smooth even though we had a few hiccups and Jacob was upfront with us throughout it. Would highly recommend!
Jacob, was very easy to engage with and knew the market well. He was quickly able to understand our situation and gave confidence in his marketing strategy and approach to negotiating with prospective buyers. Almost nothing was a problem. Communication was strong and constant without being intrusive. He was quick with feedback and observations following each open inspection. Once a buyer was identified he was careful to ensure all details were covered off, and was very valuable in helping the buyer with finance options. We would recommend Jacob to anyone looking for a quality agent.
Buying a property through Jacob at The Property Collective was a pleasant experience. Very thoughtful and professional. Would highly recommend.
