Jane and James were fantastic in providing advice and support to get the house looking great for sale. The team had good communication during the open house period and expectation management around selling price was excellent, they know the market and have the ability to attract international buyers which i hadn't expected when selling the property. I would highly recommend them, a great team to work with.
After years of searching for an agent and getting unreliable and misleading information from a number of different agents it was so fitting meet this team who were approachable and worked extremely hard to find us a home and secondly to then sell our house. Highly recommend this small personalised agency.
The agent seemed to be in control of all the processes all the time....
I first met Jane Garwood at a social event and when I heard that she was a real estate agent I did my usual of venting at how stressful I always find the whole sales process as I always seem to spend all my time trying to convince the agent about the value of my home that I am selling and worrying about whether they have my best interests at heart. She spoke to me in a way that must have impacted me as I made a mental note to contact her if ever I decided to sell again which I considered unlikely. When the time did come to sell our home I enquired as to the whereabouts of Jane and found that she had opened her own agency with her son James in Cammeray called Garwoods. I knew immediately after meeting them both that this was the team that I wanted selling our home. At the first meeting they made some suggestions about what could be done to improve the presentation of the home which were fantastic and I felt that their approach to the whole process which was one of honesty, openness and totally relationship rather than transaction based, was exactly what I was looking for. They both totally compliment each other. At times I can be a bit of a control freak but quickly learnt ,after a few interactions, that I was best leaving it all to the experts. They tell it like it is which is how I like it. At all stages we were kept informed and my wife commented regularly how relaxed I was about everything. I always felt that they were both giving the sale their 100% best and it was always good meeting with them for updates. In the end the best gauge of an agents abilities is their success in selling your home for a good price. Our home was sold well above our reserve, at a record price for our building and maybe even for our suburb. This was not solely because of our beautiful apartment. It was in a significant way a result of the efforts, styling and marketing skills and extremely strong communication skills of both Jane and James. I recommend them highly
James was excellent at communicating. he was extremely efficient and never required any follow up from my side. The whole sale of the property was managed with a minimum of fuss and effort on my side, and the fees we reasonable. I highly recommend James.
From the initial advice through to closing the actual sale, James was fantastic. He has a great team who were wonderful in helping us modernise and style the house. Throughout the whole process James kept us fully up to date. We were very happy with the price we achieved and would highly recommend that you talk to James if you're thinking of selling.
We were dreading having to sell our apartment but James and Jane took all of the hassle and stress out of the process. We were actually overseas at the time of sale and everything was put into place and taken care of before we left. James and Jane would be perfect for people wanting straightforward, timely, and informative communication, but they are also sensitive and passionate about what they do. Needless to say, we were impressed and will use them again.
James managed the sale of our townhouse in a way that was highly professional and efficient. He is extremely hard-working and has extensive knowledge of the market. He has an understanding of the emotional as well as the business side of selling property and was clear, honest and warm in his communications with us. He handled buyer interest and before auction offers with great skill and achieved an excellent result.
James and Jane have been truly authentic and wonderful agents. The entire experience in selling our apartment was nothing but positive, with Jane and James working tirelessly to help us achieve the result we were searching for. They are personable and genuine agents, who regularly kept us informed and updated and we're truly interested in providing us with the best possible auction campaign they could. We highly recommend Garwood Estate Agents to any buyer/ seller on the Lower North Shore. Lauren and Pierce
When deciding whether or not to sell my property, there were a lot of thoughts that were going through my head. Being such an important asset I really wanted to make sure that I made the right decision and picking the right agent was the key for me. James met with me for an initial consultation and went through everything that needed to be done, answering all of my questions in such a clear and honest way. James’s professionalism is simply amazing, unlike other agents that I have come across that are just content to do an open home and ‘see what happens,’ James takes the time to understand the buyers and sellers individuals needs and circumstances. Every little detail is well thought out and taken care of, James created a clear picture of each and every step that needed to be taken to achieve my goal with a well defined plan of action. From the start of the campaign James made sure that every box was ticked. What made the process so great was that there was no stress involved, I always felt supported. James contacted me to give me updates as to how we were going and really took the time to care about how I was feeling. I am so delighted with the end result, not only did James exceed my expectations with the price that we achieved but the professional and honest manner in which he did so really made it all such a great experience. The pride that James takes in his job is obvious from the first time you meet him, he is such an expert in what he does and the integrity and sincerity that he brings with him is simply second to none. I would highly recommend anyone looking for an agent to choose James, having dealt with a lot of different agents in the industry he really stands out from the crowd. James brings a fresh, vibrant, honest and professional energy to his work and I am very lucky to have found him.
After a very discouraging false-start with another household brand estate agency, we elected to start from scratch and market the property with Garwoods. Jane and James come highly recommended. Their personalised service and experience reflected throughout the campaign in their understanding of the market in general, the target market and the property itself. Their intense attention to detail and passion resulted in a very solid and successful marketing campaign. As the vendor, from the start we felt comfortable we were in safe hands with our best interests being taken to heart. Our trust and faith did not disappoint as we were delighted with the result. Exactly the experience we all wish for when selling something so emotionally close to you as your home.
The planets must have been aligned when we discovered Jane and James Garwood. We needed a real estate agent to manage the urgent sale of a house in Cammeray. James answered our phone call (in the Xmas break!) and immediately arranged a meeting. Following this first meeting we felt absolutely certain that Jane and James had the knowledge, skills, and experience to deliver the best possible result. There were no exaggerated promises or clever sales talk designed to win our approval. They just listened carefully, related genuinely, and shared their delightful sense of humour. Of course they also provided us with facts and figures to support their sales strategy! During the lengthy process of emptying the house and preparing it for inspection, Jane and James were with us every step of the way – like close family members rather than the stereotypical image we have of real estate agents. They provided reliable and professional stylists and tradesmen and helped us to arrange the removal of a vast amount of household clutter. The house looked superb inside and out! During the marketing and negotiating phase Jane and James once again listened carefully to our views and treated us as if we were their only clients. We knew that this was also the way they treated all the prospective buyers. The final sales result was extremely satisfactory and we remain deeply grateful for the work they carried out to achieve it. We have absolutely no hesitation in highly recommending this remarkable duo! Sharon and Michael
