Delighted with Fran & James McNicol and the team at Biggin & Scott. It was good to have trustworthy people in Ballarat looking after my interests as I was in Melbourne. James and his team were friendly, reliable and conscientious and a pleasure to deal with. They were extremely helpful with all aspects of the property purchase. Would highly recommend this agency
James evaluated our property and needs, gave us an appraisel and proposed a plan of action. He then delivered! Unlike the vast majority of real estate agents I've ever dealt with, James knows how to sell an individual property's features, advantages and benefits, rather than basing the asking price purely on historical sales prices of near by properties. We achieved a sell price in excess of $30k more than others forecast. The property was only on the market of two days.
James and Fran remained professional and cheerful through the selling process. They know the market very well and provided sensible advice about all aspects of the sale.
James took all of the stress out of the sales process finishing with a great result. Thanks for all your work.
After three property sales in2016 with other agents,all very stressful and disillusioning James and Fran took on our last sale and as in the summary,what they promised they delivered and quickly. It was a pleasure dealing with them and will do so again in the future. Thanks James and Fran
James was always willing to go the extra mile to help secure the sale of our property, which happened quickly and efficiently.
No fuss dealings. Felt was dealing with me as a purchaser in a fair and transparent manner.
As first time buyers we were guided through the process of purchasing a property by the experience, expert advice and honest discussions with James Nicol at Biggin & Scott Ballarat. Jame's knowledge of Ballarat properties and the housing market was extensive and he was professional in every facet of our buying process.
We sold our house through Biggen and Scott Ballarat a year ago, based on the recommendation of a friend. James and Fran were a pleasure to deal with - responsive, attentive and good communicators. They followed up all leads and were pragmatic in their advice. I was impressed by James' calling plan as both a potential buyer and in selling my home. He called when he said he would and when we were looking at houses ourselves he would follow up without being pushy - exactly what you want as a buyer. The agency seemed small enough to get personalised service but large enough to benefit from access to large databases of potential buyers. Would recommend if you are selling your house in the Ballarat area.
We can’t speak highly enough of James and the team at Biggin and Scott Ballarat. We signed to list with them on the Wednesday, the advertising was published on the Thursday and we had a signed contract of sale on the Friday! I had initially called a number of agents for an appraisal of our property and to discuss putting it on the market. James arrived on our door within two hours of me calling. He had a clear understanding of our home, how the market was performing and specific expertise in selling Victorian heritage homes. While other agents we saw were friendly, they were either not as prepared with their local market reports (presenting un-renovated properties in other parts of town as comparable examples), were hard to get on the phone, or they tried to lower our expectations of the potential sale price (by up to $100,000!). Even our questions to other agents about similar properties that had recently sold in our suburb we’re dampened by responses of “the market has changed and that property is different because …” In contrast, James presented a sale price range, stuck to it and most importantly he delivered. Biggin and Scott Ballarat had an affordable and effective marketing plan and they were persistent and hungry to get us the sale. We obviously couldn’t be happier with the results – James, Francesca and the team are extremely professional, they work hard, the photos and marketing materials were first class, and support staff at Biggin and Scott Ballarat are a pleasure to deal with.
We have had our house on the Market for 14 months. James was the third agent. He had a lot more people through the door, he was honest and worked very hard to get a result.
Having made an offer on the residence I was disappointed that I was not officially notified that my offer was accepted - but was instead contacted by an assistant asking where to forward contracts. I then assumed this meant my offer was accepted. While the residence appeared as a stand alone property review of the Section 32 identified it as part of a Body Corporate, due to subdivision. While I determined that this was OK - this could have been pointed out by the agent. It was disappointing that I wasn't notified that the SOLD sign was being placed on the signboard. As a buyer, buying a house is very exciting so It would just be nice to know.
