This sale was a case of it was meant to be....for us. I went through the property during the auction campaign in November 2018. I spoke to the agent about my connection with the street and discussed settlement terms (many sales alerts here). My husband went through the property on his way home from work the following week, which you would think a connection would be made with my previous inspection. We did not receive a follow up phone call regarding our inspection, so thought, if it’s meant to be it will be. We didn’t go to the Auction, because, well, there was no enthusiasm. We kept an eye on the property over summer and upon our return to Melbourne in February, we went through the property again. Knowing we probably wouldn’t be followed up, we decided to take the lead and put in an offer on Saturday afternoon. I was contacted later that day to see if I would sign the offer on a contract, to which I said yes. I was then asked to go to the agents sales office (a bit out of my way, especially in peak hour traffic) on Monday to sign the contract. I then had to return to their office later that day to sign off on the counter offer. The following day, I had to go to the office and drop off a bank cheque - Not much out of the way effort made from the agent to make this sale. After the cooling off period had lapsed, I contacted the agent to ask when the sale sticker would be on, so we could take a photo. The response “there is one in my office if you want to come and collect it and put it up!” Really! This property was on the market for a very long time and you would think the agents would be itching to put up that sold sticker! Through to settlement we were never offered a final inspection and when collecting the keys, my husband walked into the office, didn’t give his name, just mentioned that he was collecting keys for this property which was not in his name and the keys were handed over without ID to a property that he doesn’t own! Shocking on many levels!

James was very professional, displayed strong market knowledge and was was very pro-active in managing the sale of our investment property. James and the Biggin and Scott property management team brought a difficult property up to scratch and ensured we received a good price. Very happy with the service.

James was an essential part of the team to help us sell our home. He was professional and honest, he also has a huge network of buyers and was excellent at negotiating a great price for us. He went the extra mile on a lot of things and was always contactable. Thanks a lot James.

As an interstate investor wishing to update my property prior to sale, I was impressed with the levels of service and communication delivered by James and his team. All I needed to do was tell James what I wanted and he looked after the rest. I can highly recommend him and his team and thoroughly thank him for making the whole process a breeze. Much appreciated.

James has been outstanding in managing the sale and went out of his way to assist in helping with the maintenance/presentation of the property. He is knowledgeable about the are and buyers needs. His advice has been invaluable in presenting and selling the property. I will recommend him anytime.

When I was looking for an Agent to sell my property, I went to 'ratemyagent' and chose the top 3 Agents in Richmond. I interviewed all 3 Agents and James Richer was the stand out. Ultimately he delivered and I'm extremely happy... Don't choose anyone else - James is who you want...

Having bought and sold our property through James has been an effortless and stressfree experience. From the moment we started dealing with James, we felt confident that he would deliver. I can and will recommend James as an agent to anyone who wants to buy and sell a property in the area.

We cannot say enough about how amazing James is. His professionalism and passion is second to none! We would recommend James to sell your property....he works his magic!

James kept us informed during the sales campaign and was always quick to respond to our questions. He advised us to negotiate pre auction due to market conditions and we were very happy with the result. I would highly recommend James.

Great job done today. Many thanks James. Also great work by the whole team. Cheers. Kay barry.

Job well done . Very professional in the way the campaign was carried out .

To whom it may concern, James showed a passion to get the best price and the most number of views through the house. This passion led to sale quickly and efficiently in a market, which is not overly buoyant. Thanks James