Jan has helped us throughout an extended period of time to find the right house for us. She was never pushy, but patient and understanding of our concerns and needs.

Jan, Michelle, Shanna and the team are excellent! Professional and trustworthy in their work. Very responsive and supportive. Highly recommend this team for anyone looking to purchase their new home or sell. Thank you Team!

No dramas, no stress. Gets the job done fast and efficient. Honest and Transparent.

We dealt with Michelle West from Sothebys when we purchased our new home. Michelle was friendly, professional and approachable. After prompt communication and a second viewing, the sale was a smooth transaction. We would definitely recommend Michelle when buying a new home.

Very professional, wonderful communicator. We found Jan genuine, and lovely to work with (as the buyer).

Jan Goetze, Shanna, Michelle and the entire team were awesome to deal with, they made the whole process easy and stress‑free. Great communication and super professional. Thanks again Jan and the team, really appreciate it. If you’re looking for someone who knows Raby Bay and makes things simple, you can’t go wrong

quick sale (1 0 days( made within agreed price range. Suspect buyer agred ed sale

We recently purchased a property offered for sale by Sothebys Cleveland. Sotheby's agent, Michelle West was highly professional and very knowledgeable. Michelle promptly arranged an inspection for us without delay. We found Michelle and the team approachable and readily accommodating with our enquiries and requests for further inspections. Nothing was too much trouble for the Sotheby's Cleveland team including delivering our keys to us after settlement, something we really appreciated on a wet and busy day for us.

Very professional, friendly and extremely helpful. Extensive knowledge of local area and the market. It was a pleasure dealing with both Jan and Michelle.

Strong market knowledge

Jan and her team made the sale process a smooth positive experience. Communication was regular, prompt and detailed, advising us of all enquiries and following up with potential buyers regularly. The experience and professionalism was evident in our interactions with Jan and her team resulting in the sale of our house.

I would like to thank Jan and Michelle on the professional way our sale was conducted. From the right kind of marketing to utilise, to help with furniture and decor design to maximise our rooms' potentials. We held two open homes (one was raining), had 4 interested parties, and one excellent offer. I couldn't ask for anything more.