Jan's profile

Jan's reviews

  4.9  
Jan has 289 reviewsacross 15 different locations, showing 12.
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Jan's qualities as told by our client reviews: honest, friendly, supportive, reliable, responsive, clear communication, local expert.
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Seller review
Excellent Customer Service
over 4 years ago
Excellent Customer Service

Jan has made the whole sale process very smooth and easy for us. She's been helpful in giving us suggestions in terms of how we market the property and she gave us constant updates throughout the marketing campaign. Jan is also very responsive whenever we had questions. We would recommend her for any sales of luxury properties.

Buyer review
Great Customer Experience.
over 4 years ago
Great Customer Experience.

Hi , from a buyer's perspective (buying through a buyers agent), we found Jan, representing the seller, very professional, friendly and knowledgeable. From the initial visit to the property , through the contract period, and any questions or requests during the settlement period she was helpful and prompt. I believe Jan was instrumental is securing a successful sale for the seller and buyer. We have appreciated her assistance greatly in the process.

Buyer review
Excellent customer service
over 4 years ago
Excellent customer service

We recently bought our dream home through Jan and she was a pleasure to deal with. We highly recommend Jan if you are buying a home.

Buyer review
Excellent agent!
almost 5 years ago
Excellent agent!

Jan and her team are the 5 star agents in the area, they are simply wonderful. Thank you once again for making the process seamless.

Seller review
Michelle West was amazing!
almost 5 years ago
Michelle West was amazing!

Michelle sold my other house and I was so impressed I contacted her about selling my next house because of her high level of commitment and professionalism. I would highly recommend having Michelle as an agent as she works very hard at getting your house sold! Thank you Michelle!

Seller review
15 The Blvd Redland Bay
almost 5 years ago
15 The Blvd Redland Bay

Dear Jan, We would like to take this opportunity to thank you and your team at Raine & Horne Cleveland for the very professional and very excellent service provided on the sale of our Redland Bay property. As a well known and highly experienced Real Estate Agency in the Redlands, we certainly appreciated your understanding of the emotional aspect of selling a home, particularly after enjoying many years of family living in this beautiful part of the world. Your caring and guidance through the sales process was exceptional and we would certainly recommend Raine & Horne Cleveland without hesitation to any prospective buyer or seller. Our sincere thanks to you personally Jan for your kindness, professionalism and understanding during this important time of change. Sincerely Tim & Dianne St Ledger

Buyer review
Over and beyond expectations
almost 5 years ago
Over and beyond expectations

The entire team was super professional, proactive and super easy to deal with. We are extremely thankful for all the assistance provided!

Seller review
HONESTY & INTEGRITY
almost 5 years ago
HONESTY & INTEGRITY

We have known Jan & Michelle from Raine & Horne Cleveland for many years and we have actually bought and sold three homes with them. They have always treated us with respect and dignity. We have maintained our valued relationships in between our property transactions, in fact we feel like we are part of the Raine & Horne Cleveland family. What we like is their honesty and integrity, and understanding of the real estate market, and have always worked in our favour to ensure that we have been happy with the final transactional outcomes. We would highly recommend Jan and her Team at Raine Horne Cleveland for anyone considering to purchase or sell a home in the Redlands, as we know you will be treated respectfully.

Seller review
Honest and Transparent
almost 5 years ago
Honest and Transparent

“Jan approached us a while ago, and thereafter continued to check in on where we were with wanting to sell our home, always in a polite and professional manner, Jan then presented a great marketing strategy. The transaction was professional and in our best interests, Jan and her team were professional and had our best interests at heart. Getting the best deal for us, professionally and diligently. Continuing trying to get us the seller the best fair deal, being honest and transparent, a great team effort , thank you. Kind regards Anne John and Courtney Blakeway, we would definitely recommend Jan and her team.

Seller review
Jan @ Raine and Horne Cleveland rented and also sold our apartment
almost 5 years ago
Jan @ Raine and Horne Cleveland rented and also sold our apartment

We found Jan and her team to be great to deal with, they were very professional and hardworking. There knowledge of the local real estate was extensive along with sound advice, and the right marketing. Open houses were conducted in a professional manner. I would highly recommend Raine and Horne Cleveland if your looking to rent or sell your property Chris B

Seller review
Sale of my Home in Thornlands
almost 5 years ago
Sale of my Home in Thornlands

I purchased my Home in Thornlands nearly 23yrs ago.Jan knew what I wanted I decided to sell recently so I gave it back to Jan to sell.She sold it in 3 days and we were happy.Jan is professional to the highest and highly recommend if your buying or selling.

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