We found Jan to be immaculately presented and professional in her dealings- Jan operation is well run and disciplined In practise-

Jan would not give up and her determination and genuine commitment to us achieved the sale we needed.

I found Jan and her team to be very helpful. Always ready to give advice when needed, and able to put one at ease in a stressful situation, as selling a home is. Jan knows the real estate market and I highly recommend her to sell your home.

We listed with Jan in early March 2020, just before the pandemic shut the country down. Our auction was cancelled and the sale of our property stalled. It was through Jan's perseverance, market knowledge and professionalism we were able to secure a sale through what were uncertain times.

Jan and the whole team worked very hard, especially dealing with unusual times during Covid, with great professionalism, open communication, and care. They went above and beyond to help get the best results for us, both selling and buying... Thank you.

I can’t thank Jan enough. I would never have gotten my house on the market without Jan and Michelle West’s help. When the first offer fell through because of finance they had another buyer waiting on the doorstep. I would give them 10 stars for service, follow up and professionalism. I would recommend them to everyone and if the need ever arose again I would go straight to Jan.

We never met Jan. Shanna was our first contact and went above and beyond to help us find a property. Michelle was very helpful once a contract was in place.

A huge thank you to Jan and her team Cool calm and collective with her experience makes you feel very safe Ally and I cannot thank Jan and her team for their dedication and professionalism and being there for us anytime day or night If it wasn’t for Raine Horne I don’t believe our life changing experience would have happened Thanks again for your support 🍾

Jan has been refreshingly friendly, optimistic and professional at all stages of the sale. Her thorough knowledge and extensive experience has helped us sell the house within two weeks of putting on the market. We were concerned about COVID and having people through the house but her flexibility and assistance with ideas in preparing the house for opens, during a pandemic, has made it safe and less stressful for us to have them. She was prompt for opens and always contactable during the process. Our sale was a bit tricky because we needed an unusually long settlement, but Jan was able to attain the time we needed without any problems. Jan has a great team who helped in the background with emailing the weekly reports and any changes we wanted to make to the listing. They were very prompt and all queries were communicated efficiently. We would highly recommend Jan as an agent who will be honest, professional, approachable and whose optimism will help you get a great price for your home.

Very easy to work with, never pushy, great knowledge of the Cleveland market, always available, even on Sundays.

Jan never overpromised and remained professional and personable throughout the entire listing.... would highly recommend! Thankyou Jan

Jan is absolutely wonderful she did everything and more to achieve our sale which wasn’t easy but nothing was too much trouble. Not only is she an amazing real estate agent she is also a wonderful caring lady who goes out of her way for you