Jan was very professional, efficient, knowledgeable and friendly. Always happy to help where she could, answered her phone and returned calls promptly. Thank you for making our experience of buying our 1st home such a great experience.
Jan was professional at all times, and also open and honest. We respect her many years of experience in Real Estate and would recommend her services to others.
I can't speak highly enough of Jan. She REALLY cares. She was the 4th agent we went through over a year and she was the most diligent, professional, friendly, caring Agent we came across. Her complete focus was selling my house taking into account my concerns about constant inspections and delivering on the price we needed to achieve. Jan constantly communicated as required as to what was occurring and why. She treated me respect at all times. I would most definitely recommend Jan Lee to anyone and everyone who is considering selling their house. Jan is completely transparent, clear cut and true to her word. When selling the home and opening it up for private inspections she ensures she provides a clear running of all aspects of the home, inclusives and positive aspects to any buyers. I wish we had known about her 18 month ago, would have saved us a lot of unnecessary open inspections, signed and cancelled contracts due to failure to ensure buyers had finance approved first and advertising costs with horrible photographs. With other agents it was one issue after another. With Jan it was a signed and secured contract after her first open inspection. Jan WILL deliver for you and is a genuine agent who cares for her client. Don't waste your time with any other.
She was able to assist me in every part of they way. She would always give me follow up calls and letting me know everything was on track. I felt appreciated and she was very professional. I would recommend her to anyone wanting to buy or sell.
Jan was extremely professional and very helpful throughout the whole process
I found Jan to be professional, enthusiastic and positive throughout the whole process of selling my house recently. Jan was always available and helpful at all times. I have no hesitation in recommending Jan and the team at Explore Property.
Actions speak louder than words. Jan-Lee knows the property market well. She has sold 4 properties for me in less than 3yrs. I didn't expect these results. Jan-Lee knows her business and she conducts herself in a very professional manner. The ONLY agent I trust. Thank you Jan-Lee
Jan is approachable, knowledgeable and professional. She was always available, gave great advice and negotiated the process efficiently and effectively. She addressed all my concerns and we are now (happily) back in the property market and in our own home. Thanks Jan.
Jan went above and beyond with information on property I was looking at. She shared her knowledge of the area and always helpful and polite. She could not do enough for me to ensure I had all information I would require to live in my new home.
Woman with good knowledge in her field. This is a tough market for sellers, so be guided by her advice. Action commenced within first week and a result within 8 weeks.
We have bought 2 houses and sold 2 houses by Jan Lee. She is highly professional and has never pushed us. What a wonderful agent!
We spoke with 4 Agents before we contacted Jan when we were thinking of selling to get a market appraisal. Jan made herself available almost immediately and attended when she said she would. Of the four Agents, while all were lovely to speak to, we found Jan very straight forward with us about the market, about our property, our expenses and expectations. We signed a contract with Jan and everything she said she would manage she did without further input from us. Our house went under offer 4 days after our first open and because we were not prepared for such a quick sale, we asked for an extended settlement. Throughout that time Jan stayed in touch with us, the Buyer, and the Conveyance Teams. There was no uncertainty and no anxiety. We highly recommend Jan Lee and will definitely use her again.
