Mark and Janette were recommended to us from a friend, and after interviewing a few other local agents it was a VERY easy decision. They were honest, very well prepared, experts in their field and work at a reasonable commission. Mark and Janette worked with us to determine the best sale strategy and put in their expert opinions, which we trusted. The ad came up perfectly and Mark did a brilliant job with the photos. It was posted on the Tuesday afternoon and by Wednesday morning we were under contract for an amount we were very happy with. The open homes also seemed to go very well, but weren't needed in the end as the original contract held and we sold in a few weeks. Janette kept communicating with us to inform of next steps, and when each milestone was reached, which really helped during the process. I highly recommend Mark and Janette!

This is the second of three properties that Janette and Mark have sold for us over time. When you find a good agent you stay with them. We could not recommend them highly enough, their ability to market your property and close the sale is excellent.

Previous agent: The previous agent from another firm concentrated on the problems with the house, and his only solution was to drop the selling price. I was remote in Cairns and he didn't relocate a some of the tenant's rubbish from the house to the garage, and couldn't see that the house needed to be cleaned. Mark Southwell: Mark concentrated on the good points of the house and very quickly had two offers. He was energetic and thorough, and I would recommend him to anyone.

We dealt with Mark and Janette for the purchase and then sale of our house and always found them to be helpful, knowledgeable, and friendly. I would highly recommend them for local knowledge and if you are looking for an honest and reliable agent.

This is the second time Janette and Mark have successfully sold for us, so our Sandgate property was never going to go to anyone else! Their professionalism and communication skills are wonderful and the whole experience was so easy - it all flowed along like a dream. We couldn't say one negative comment, these guys just rock! If you are looking for great agents, look no further - go on, just do it. Sign them up today, you won't be disappointed!

I had a contract on house after first open house, Janette and Mark had a lot of local knowledge and contacts, I found them very easy to relate too and very professional with all aspects of dealing with the sale contract. Thank you Janette and Mark you took all the stress out of selling the family home.

Janette was always friendly and either took my calls or got back to me straight away. Answered all of my questions and was helpful.

My main dealings were with Janette and I found her very personable and not at all pushy, which I appreciated. I would have no hesitation in listing my property with Janette and Mark or buying with them in the future.

Janette & Mark, Just a suggestion, but if you could note on the ratings if note all stars have to be clicked if completely satisfied or 1 star to the left means low an the right hand star means extremely satisfied. as I was a little unsure if I had to click on all stars. Good luck with your survey. Also the address you quoted wasn't the property I purchased.

Charlie & I would like to thank you both very much for all you did for us during the sale of our property in Tannlark Street. Everything was done to a very high standard from the moment we met you. You are honest and very professional in what you do. We were kept in contact with what was happening all the time and that made it very easy for us. I would have no hesitation in recommending you to anyone that I know who would like to sell their property. Charlie & Jennifer Matthews.

If you are in the market for a house agent, look no further than Janette. When I purchased my house through her, I found her local knowledge and experience invaluable. Janette made the whole process seamless and smooth, and a win win situation for all parties involved. She is a dedicated professional and a nice person.

Janette and Mark Southwell were at all times most professional and the purchase of the above unit went very smoothly and I would not hesitate to recommend them to anyone thinking of buying or selling their property.