Janice was an absolute godsend! We had to sell a property quickly for personal health reasons, and I had never sold or purchased a property before. Janice was able to jump in quickly, position the property at an appropriate price, and managed to find a purchaser without needing to advertise (savings us thousands of dollars in advertising fees) and with a quick settlement (savings us thousands of dollars in care fees). Even though I'm sure she was very busy and our property value was relatively small, Janice was extremely responsive, almost always replying to queries on the same day if not instantly. She was also very patient with me as a first time seller, explaining the process in detail so I always felt assured we were moving in the right direction. Janice absolutely knows her stuff and I would highly recommend Janice for any property sales.

We are very grateful to Janice who was able to guide us patiently and calmly through the process of preparing and selling our property. She was always very attentive, friendly, helpful and understanding throughout each stage. She was easily contacted at all times, answering questions and giving sound advice. Her considerable expertise and knowledge of the market helped achieve a quick sale at a great price. We wholeheartedly recommend her service to all other sellers.

Very professional. Exceeded my expectations.

Very honest and commercial. Managed expectations well and persevered to get an acceptable outcome.

Janice will go out of her way to assist with your purchase. She is honest, reliable and upfront in communication and in her dealings. She is great to work with and makes the whole purchase experience stress free. Needs to be more people like her out there.

Janice was at all times responsive, friendly, knowledgeable and in all senses highly professional

Absolute pleasure to work with Janice - I can't thank her enough!!

Janice went above and beyond any agent I have met in regards to the terms of the contract and settlement period. I can’t thank her enough for all her help as well as the awesome vendors. I would recommend Janice and hire Janice should I sell a property.

From first contact to sale of our property, we found Janice to be knowledgeable of the market, professional, friendly, contactable with excellent communication - providing updates and information in a timely manner. Jancie needed to navigate through a few surprises at times but with her positive demeanor gave us confidence that she was the right person to sell our property.

Janice has been lovely to deal with and always helpful and informative. Happy to show me through the property on a number of occasions to ensure I was making the right decision. I would highly recommend Janice for your property needs.

As interstate and first time purchasers, we appreciated Janice’s attentive approach. She showed us through the apartment twice, whilst we were visiting Melbourne, answering all of our questions. She helped us with recommendations for Melbourne based professionals. And, assisted us to get more detailed photographs, so we could better plan our move. We’d recommend Janice to prospective sellers, because in our experience she puts prospective buyers at ease, welcoming and encouraging them to buy the property, rather than overtly / aggressively selling - which would have put us off.

I had a very good experience with Hayden. They kept me in the loop with every step of the process and were very responsive when I raised any issues.