Very professional. Exceeded my expectations.

Very honest and commercial. Managed expectations well and persevered to get an acceptable outcome.

Janice will go out of her way to assist with your purchase. She is honest, reliable and upfront in communication and in her dealings. She is great to work with and makes the whole purchase experience stress free. Needs to be more people like her out there.

Janice was at all times responsive, friendly, knowledgeable and in all senses highly professional

Absolute pleasure to work with Janice - I can't thank her enough!!

Janice went above and beyond any agent I have met in regards to the terms of the contract and settlement period. I can’t thank her enough for all her help as well as the awesome vendors. I would recommend Janice and hire Janice should I sell a property.

From first contact to sale of our property, we found Janice to be knowledgeable of the market, professional, friendly, contactable with excellent communication - providing updates and information in a timely manner. Jancie needed to navigate through a few surprises at times but with her positive demeanor gave us confidence that she was the right person to sell our property.

Janice has been lovely to deal with and always helpful and informative. Happy to show me through the property on a number of occasions to ensure I was making the right decision. I would highly recommend Janice for your property needs.

As interstate and first time purchasers, we appreciated Janice’s attentive approach. She showed us through the apartment twice, whilst we were visiting Melbourne, answering all of our questions. She helped us with recommendations for Melbourne based professionals. And, assisted us to get more detailed photographs, so we could better plan our move. We’d recommend Janice to prospective sellers, because in our experience she puts prospective buyers at ease, welcoming and encouraging them to buy the property, rather than overtly / aggressively selling - which would have put us off.

I had a very good experience with Hayden. They kept me in the loop with every step of the process and were very responsive when I raised any issues.