Jen was good until settlement day when she gave my set of three house keys to the purchasers much earlier than the time and confirmation of settlement on that day

Jen was good until settlement day when she gave my set of three house keys to the purchasers much earlier than the time and confirmation of settlement on that day
From my first dealings with Jen I found her to be committed and energetic. She was very understanding about my needs, and assisted in every way possible to ensure that the photographs were taken so my house was ready to go on the market. The inspection process was easy, the house sold very quickly and I was very happy with the price. Jen was always contactable and ready to assist where needed. I highly recommend dealing with Jen and Petrusma Property.
Could not have been more helpful. Always there to answer our questions and very quick to get back to us. From the minute we met we felt comfortable and no pressure at all. Nothing was too much trouble. Highly recommend Jen to look after your property needs.
Jen’s manner in dealing with people is first class. Understands what you want, offers suggestions if suitable or needed and liked to have a shared plan. Importantly for us she was really easy to get on with and communicate with ( we changed our needs a few times!). Whilst obviously we’ll skilled in the sales side of it Jen always kept it to the point and realistic. Her local market knowledge is first class and utilises that to great effect. When dealing with several buyers at once she displayed an open fairness to all and provided us with rational and thought out recommendations.
As sellers of a rental property who reside interstate we placed all our trust in our sales agent and Jen did not let us down. She was easy to contact and would respond ASAP if not available at the time, she did so much for us that wouldn’t normally be her role including, small jobs we could not (ie collected keys from our rental agent) and gave ‘no frills’ information and advice. It was exactly what we needed not living in the same state.
Jen hasn't had any property sale activity in the last 12 months