Jen was good until settlement day when she gave my set of three house keys to the purchasers much earlier than the time and confirmation of settlement on that day
Jen was good until settlement day when she gave my set of three house keys to the purchasers much earlier than the time and confirmation of settlement on that day
From my first dealings with Jen I found her to be committed and energetic. She was very understanding about my needs, and assisted in every way possible to ensure that the photographs were taken so my house was ready to go on the market. The inspection process was easy, the house sold very quickly and I was very happy with the price. Jen was always contactable and ready to assist where needed. I highly recommend dealing with Jen and Petrusma Property.
Could not have been more helpful. Always there to answer our questions and very quick to get back to us. From the minute we met we felt comfortable and no pressure at all. Nothing was too much trouble. Highly recommend Jen to look after your property needs.
Jen’s manner in dealing with people is first class. Understands what you want, offers suggestions if suitable or needed and liked to have a shared plan. Importantly for us she was really easy to get on with and communicate with ( we changed our needs a few times!). Whilst obviously we’ll skilled in the sales side of it Jen always kept it to the point and realistic. Her local market knowledge is first class and utilises that to great effect. When dealing with several buyers at once she displayed an open fairness to all and provided us with rational and thought out recommendations.
As sellers of a rental property who reside interstate we placed all our trust in our sales agent and Jen did not let us down. She was easy to contact and would respond ASAP if not available at the time, she did so much for us that wouldn’t normally be her role including, small jobs we could not (ie collected keys from our rental agent) and gave ‘no frills’ information and advice. It was exactly what we needed not living in the same state.
From my first interaction with Jen, it was evident she was highly knowledgable and professional. Jen's communication was open and prompt; she responded to my queries and went out of her way to assist when I needed support. Jen made my first home purchasing experience absolutely smooth sailing. I couldn't have hoped for a better real estate agent to work with. Thanks Jen
Jen became a friend and was always keeping in touch to inform me as to what was happening. Her experience with people gave a good indication as to who could gain finance the easiest.
Really good experience from the word go. Always got back to us promptly if we had any questions about the purchase and seemed genuinely interested in getting the best outcome for all parties involved. Would be very happy to have Jen manage our property interests in the future :)
Having sold one house with Jen and being thrilled with the result, I did not hesitate to approach her again to sell my rental property. She helped make the sale as stress free as possible and was able to get a great price. Jen is a pleasure to work with and considerate of everyone involved in the process. I would highly recommend Jen to anyone looking to sell their property.
No fuss, easy to talk to good communicator and professional throughout
Nothing was an issue for Jen! Jen was accommodating to work in around our busy family and work life and really made selling stress free!