Jess' profile

Jess' reviews

  5  
Jess has 267 reviewsacross 42 different locations, showing 12.
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Jess' qualities as told by our client reviews: stress-free process, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Jess provided us with a 10/10 experience for our sale, we couldn’t recommend her higher.
about 1 month ago
Jess provided us with a 10/10 experience for our sale, we couldn’t recommend her higher.

Jess was a high energy agent that was super friendly and bubbly. She provided a well thought out plan and approach and carried out the sale with efficiency and precision. She showed unreal professionalism throughout the campaign with her market knowledge and commitment to keeping us informed on all that was going on. We are really appreciative of Jess and the effort she put in for our sale. I couldn’t recommend her more!

Seller review
Great Agent
about 1 month ago
Great Agent

Excellent service and communication. Provided a seamless service.

Buyer review
The best experience working with Jess
about 1 month ago
The best experience working with Jess

We are so grateful to Jess for her help through the process of buying a property. Her transparent communication meant we felt informed and in good hands throughout the whole process. Huge thank you for taking the time to ensure this was a smooth and enjoyable process - Jess handled our questions and requests promptly and went above and beyond our expectations! Thanks so much Jess, we hope we can work with you again one day!

Seller review
On our side through every step of the process
about 1 month ago
On our side through every step of the process

Jess and Sienna from the very start wanted to achieve the best result they could for us. The provided us with all the resources and information to prepare for market and were with us step by step through to sale. Even through challenging market circumstances Jess was responsive and proactive in keeping interest in our property. Jess personally oversaw every aspect of our campaign with the support of Sienna, speaking and following up with every visitor. The information and guidance from Jess' wealth of knowledge and experience ensured we knew everything we needed to assess our options and make the right choices. We are incredibly grateful to both Jess and Sienna for supporting and guiding us through to settlement. They were truly on our side through thick and thin. Couldn't have asked for better.

Seller review
Knowledgeable and reliable agent!
about 1 month ago
Knowledgeable and reliable agent!

I recently had the pleasure of working with Jess as my real estate agent, and I can’t recommend her highly enough! From our first meeting, it was clear that Jess is not only knowledgeable about the market but also genuinely cares about her clients. Her communication skills are top-notch; she kept me informed every step of the way, answering all my questions promptly and thoroughly. Jess was always available, making the entire process feel seamless and stress-free. What impressed me the most was her honesty. She provided realistic expectations and valuable insights that helped me make informed decisions. Thanks to her expertise and dedication, my property was sold quickly and at a good price.

Seller review
Exceptional Agent - Jess Doolan
about 1 month ago
Exceptional Agent - Jess Doolan

I cannot speak highly enough of Jess Doolan and Sienna Hoang from Stone Real Estate Gungahlin. From the moment I engaged them to sell our home, they demonstrated exactly what makes an exceptional real estate agent. Their local knowledge of Gungahlin and the surrounding area was outstanding. They understood the local market, what buyers were looking for and how best to position our property to achieve the strongest possible result. Their knowledge and experience gave us complete confidence throughout the entire process. What truly set Jess and Sienna apart was their exceptional customer service, attention to detail, patience and professionalism. They were always approachable, responsive, honest and transparent. They took the time to explain everything clearly, kept us informed and never made us feel pressured. I was particularly impressed by the genuine consideration they showed towards our tenants. They ensured they were treated with respect, kept informed and felt comfortable throughout the campaign. Their empathy and understanding demonstrated that they genuinely care about the people involved, not just the transaction. Jess and Sienna are the most gorgeous team and an absolute pleasure to deal with. They combine strong local market knowledge with integrity, professionalism, excellent communication and a genuine commitment to their clients. They went above and beyond at every stage and made what could have been a stressful experience feel smooth and positive. For me, an exceptional agent is someone who listens, communicates, understands their market, is honest about expectations, pays attention to every detail and genuinely cares about achieving the best outcome. Jess and Sienna embody all of these qualities. I am incredibly grateful for everything they did in the sale of my home and would not hesitate to recommend Jess and Sienna to anyone looking to buy or sell in Gungahlin and the surrounding areas.

Seller review
Total trust And
about 1 month ago
Total trust And

After buying our home through Jess, we knew there was only one person we’d trust to sell it. Her communication, strategy and attention to detail are second to none. She researches and reads the market and buyers with real precision, which gave us total confidence from day one. Personable, pragmatic and always one step ahead. Jess adapts as things play out and guides you through every stage of the process. We had complete faith in her and her team, and it paid off. Whether you’re buying or selling, working with Jess means you’re in the best hands possible.

Seller review
Professional, Honest, and Supportive from Start to Finish
3 months ago
Professional, Honest, and Supportive from Start to Finish

Selling my townhouse was a completely new experience for me, and Jess and her team made the entire process feel straightforward and stress-free. From the very beginning, they guided me through every step, from preparing the property for sale, coordinating renovations and styling, through to marketing, inspections, and ultimately the sale itself. As someone with no real experience in selling a home, I really appreciated being able to rely on their expertise. At the same time, I never felt shut out of the process. I was given every opportunity to be as involved as I wanted, while also having the option to leave things in their capable hands. Communication was excellent throughout. I was kept informed with regular updates via email, SMS, calls, photos, and marketing reports, so I always knew what was happening and never felt disconnected from the process. What I appreciated most was that Jess and her team were realistic and honest from day one about what we could expect from the sale, what needed to be done to achieve the best result, and how we would get there. They set clear expectations and then delivered on them. Jess and her team were friendly, professional, and genuinely had my best interests in mind throughout. I couldn't be happier with the experience or the result. 100% satisfied. No notes.

Seller review
Excellent communicator, she always keep us up to date making us feel comfortable and confident.
3 months ago
Excellent communicator, she always keep us up to date making us feel comfortable and confident.

Jess had amazing marketing skills, she helped us sell our apartment using these amazing skills. She helped us understand each stage of the campaign. She was always available to chat if we didn’t understand things. Always professional and friendly, with some helpful advice. Jess took the stress out of the process. Her knowledge of the industry is her super power. We would highly recommend Jess to anyone , we will definitely be using her again .

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