Going into the market as a first home buyer is daunting, but Jess made all of that stress go away. From initial property enquiry it felt like Jess was on my side and willing to help with whatever I needed - not question too stupid. Jess walked me through each step and ensured I always knew she was just a phone call away. Her transparency throughout the entire process also helped alleviate any additional stress. I can’t thank her enough.
Jess and the team at Stone handled our sale with professionalism and dedication. Working to a tight timeframe, Jess was able to hit the ground running from the moment we met. Jess's communication is excellent, her responsiveness and promptness, honesty and understanding approach sets her apart. We felt completely confident in her work and she ensured we were fully updated and aware of every aspect.
From our first interaction with Jess she was open, genuine and very grounded - a very refreshing change when you have been to numerous open homes. Jess was knowledgeable about the property and clearly communicated the seller's expectations to us. She also went the extra step to make sure we didn't miss out on the opportunity of putting an offer in on the property we eventually bought. Jess' professionalism continued after exchange and settlement. She let us know what to expect at each point in time. We greatly appreciated Jess' assistance with our purchase.
We needed an agent who could navigate a tight timeline to sell my mother’s home just before Christmas. After interviewing several candidates, we chose Jess for her professionalism, glowing reputation, and clear sales strategy. The results spoke for themselves: contracts were exchanged just 10 days after the first private viewing—without the need for public advertising—at a price we were very happy with. Having bought and sold many times before, we can confidently say Jess’s professionalism is in a league of its own. She allowed us to enjoy the holidays stress-free.
Jess and her team have been great to work with when selling my unit. She and Alex Ford have been prompt, helpful and professional. They also have great market insights and can come up with effective marketing strategies.
Jess was fantastic to work with. She communicated clearly, gave honest advice, and handled the entire sale smoothly from start to finish. I’m very happy with the result and would highly recommend her.
Jess, Alex and Sienna have been an absolute dream team! From the very first meeting, Jess brought a calm confidence and expert guidance that made the whole process feel effortless. Alex backed it up with incredible attention to detail and genuine care, he was always one step ahead with helpful updates. Sienna kept everything running so smoothly behind the scenes, she was organised, prompt and always friendly. As a team, they made selling not just easy, but actually enjoyable. They are truly client focused and I couldn’t recommend this trio more highly!
I had an outstanding experience working with Jess and the team at Stone and I can’t recommend them highly enough. From start to finish, they brought an exceptional level of professionalism, market knowledge, and genuine care to every step of the process. What really stood out was how clearly and openly they communicated. Whether answering questions, providing timely updates, or walking me through details I hadn’t even considered, they were consistently patient and thorough. Their guidance made each decision feel calm, supported, and completely confident. Jess went above and beyond to make sure everything went smoothly — from preparing the property, to negotiating skillfully on my behalf, to ensuring all the final details came together seamlessly. Their dedication made what could have been a stressful experience feel surprisingly easy. If you're looking for an agent who is trustworthy, knowledgeable, and truly invested in helping you succeed, look no further. I’m incredibly grateful for their support and thrilled we achieved a suburb record price, something I never imagined possible. I’m beyond grateful for their hard work and heart — I couldn’t have asked for a better person to trust with my home.
Jess and Alex have once again provided outstanding support and service in the marketing and sale of my home. This is the third time I've worked with Jess and the second with Alex and as a dynamic duo, they continue to shine. They know their market, their clients and where detail matters most. Nothing was too much trouble - even our puppy felt included at all stages of the process! Thanks so much again Jess and Alex
Jess has been amazing with the way she handled the purchase of our home. She is amazing to deal with and nothing was too complex for her to solve.
I had an amazing experience working with Jess and Alex to sell my house. From the very first meeting, they were professional, honest, and incredibly knowledgeable about the market. They guided us through every step of the selling process with patience and clear communication, making everything feel smooth and stress-free. What impressed me most was their dedication — from preparing the property, organising photos and open homes, to negotiating the best possible price. Their advice was always spot-on, and I felt fully supported the entire time. I truly appreciate the effort they put in and would absolutely recommend Jess and Alex to anyone looking to sell their property.
We were dreading the process of selling our property and chose Jess at Stones on the back of her recent sales in the area, and we are so glad we did. From our first meeting We felt so confident in our decision. Jess, along with Alex and Sienna , made everything so easy from the get go. Their professionalism and market knowledge contributed to a quick sale we were really happy with. Communication was excellent every step of the way. We highly recommend Jess and Stones Real Estate
