Jess' profile

Jess' reviews

  5  
Jess has 256 reviewsacross 42 different locations, showing 12.
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Jess' qualities as told by our client reviews: stress-free process, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Excellent communication
17 days ago
Excellent communication

Jess and her team are very professional and know the market really well. They support our sale journey and we are so pleased with their service. Jess is highly recommended by us.

Buyer review
Couldn’t ask for more from Jess, amazing agent
17 days ago
Couldn’t ask for more from Jess, amazing agent

Jess was so positive and went out of her way to assist us as we were from out of state. She assisted all the way through our purchase, excellent communication and a lot of thoughtfulness I would recommend her as an agent to all potential buyers and sellers

Seller review
An absolute dream to deal with
about 1 month ago
An absolute dream to deal with

Jess and the team were so wonderful throughout our whole sale process. Her knowledge of the area is second to none. Jess was so flexible with strategy change and was always following up and coming up with new ideas on how to get our property sold. The war in Iran commenced shortly after lasting our property and rather than panic or blame market conditions, Jess just got on with it, coming up with fresh ideas on how to make the best of a pretty terrible situation. In the end, we sold, for more than we were expecting and everything went so smoothly. We cannot thank Jess and her team enough for their support and genuine commitment and dedication. We would absolutely recommend her again!

Seller review
Very experienced, very professional and always easy to deal with
about 1 month ago
Very experienced, very professional and always easy to deal with

Jess is a very experienced agent with a deep knowledge of the Gungahlin market. She developed a selling strategy for our house which facilitated a sale within a few weeks of the property being placed on the market. She was always clear in her communication with us and with buyers. She and her team were always responsive and gave us detailed feedback on how the sale was proceeding. Jess and her team were always pleasant and professional to deal with.

Buyer review
Jess Doolan is an excellent estate agent
3 months ago
Jess Doolan is an excellent estate agent

Jess was most professional. Knowledgeable, and attentive to what I was looking for. She was able to answer all my questions regarding purchasing a property. In fact, she went above and beyond what I expected and helped me get the perfect home. Efficient and respectful, not pushy but highly efficient. Jess always presented herself well. I would recommend her to anyone looking to buy a house.

Buyer review
Couldn’t have been better!
3 months ago
Couldn’t have been better!

We bought a house from Jess and she made the whole process so easy. Nothing was a problem and she was so responsive and more than happy to answer any questions and even organise for us to look at the house pre-settlement to measure and check things. Even though we were the buyers, we were also treated like clients of hers. We enjoyed working with Jess so much that we are now looking at renting out our current property with Stone because of the fantastic experience we have had.

Seller review
Outstanding service from start to finish
3 months ago
Outstanding service from start to finish

Working with Jess was an outstanding experience from start to finish. She was incredibly helpful, always taking the time to answer our questions and explain every step of the process in a way that was clear and reassuring. Her knowledge of the market was evident, and it gave us real confidence that we were making the right decisions along the way. What stood out most was her honesty and transparency. We always felt we were getting genuine advice, not just being told what we wanted to hear. Jess made the entire process feel manageable and stress free. She truly went above and beyond to ensure the best outcome for us. We would absolutely recommend Jess to anyone looking to sell a property. An absolute pleasure to work with.

Seller review
We could not rate Jess highly enough.
4 months ago
We could not rate Jess highly enough.

A truly wonderful experience to have Jess sell our home. Nothing was to hard, from organising excellent tradies and other relevant help for us, to being available through the whole process. Jess was professional, knowledgeable and very supportive making the process so much easier for us.

Seller review
Above and beyond in professionalism and a great client/agent relationship.
4 months ago
Above and beyond in professionalism and a great client/agent relationship.

Jess's knowledge of the Gungahlin region and specifically Amaroo was 2nd to none. The advice she gave us helped us get the outcome we were looking for. Jess was always available for any questions and her responsiveness fantastic. I would highly recommend Jess and Stone Real Estate to anyone selling or buying a home. Thanks Jess.

Seller review
Best Service I Had
4 months ago
Best Service I Had

The previous agent gave up selling my place and stopped communication. Despite one customer backing out due to delay on documentation, Jess persisted and kept in in the loop on what was happening. She never wavered till we found a new buyer. Have sold a few properties her in Australia and Canada, and she was the best that I have worked with.

Seller review
Thank you!
4 months ago
Thank you!

It was an absolute pleasure working with Jess, her communication throughout the sales process was open, honest and accurate. We also knew what was going on and what our next move would be.

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