Jess helped the reviewer sell this property

Exceptional Agent - Jess Doolan

I cannot speak highly enough of Jess Doolan and Sienna Hoang from Stone Real Estate Gungahlin. From the moment I engaged them to sell our home, they demonstrated exactly what makes an exceptional real estate agent. Their local knowledge of Gungahlin and the surrounding area was outstanding. They understood the local market, what buyers were looking for and how best to position our property to achieve the strongest possible result. Their knowledge and experience gave us complete confidence throughout the entire process. What truly set Jess and Sienna apart was their exceptional customer service, attention to detail, patience and professionalism. They were always approachable, responsive, honest and transparent. They took the time to explain everything clearly, kept us informed and never made us feel pressured. I was particularly impressed by the genuine consideration they showed towards our tenants. They ensured they were treated with respect, kept informed and felt comfortable throughout the campaign. Their empathy and understanding demonstrated that they genuinely care about the people involved, not just the transaction. Jess and Sienna are the most gorgeous team and an absolute pleasure to deal with. They combine strong local market knowledge with integrity, professionalism, excellent communication and a genuine commitment to their clients. They went above and beyond at every stage and made what could have been a stressful experience feel smooth and positive. For me, an exceptional agent is someone who listens, communicates, understands their market, is honest about expectations, pays attention to every detail and genuinely cares about achieving the best outcome. Jess and Sienna embody all of these qualities. I am incredibly grateful for everything they did in the sale of my home and would not hesitate to recommend Jess and Sienna to anyone looking to buy or sell in Gungahlin and the surrounding areas.