Great experience and service

It's actually hard to know where to start in my praise for Jessica as an agent for the recent sale of our father's estate. From the very first day, she understood the assignment and I can honestly say that we could not have done this without her. We interviewed several agents, but we chose to go with Marshall Group due to their obvious knowledge and sincerity when we discussed what we needed as vendors. We had the immediate assistance of an array of excellent local tradespeople who made time for us because we were with this team. Jessica jumped in immediately and was such a hands-on organiser with the amount of work we had to do to get this house ready for the market. Anything we needed took just one phone call to Jessica. She seems to have boundless energy and a solution to every problem. So after the tradies had all left and we were ready with staging in place, Jessica kept us up to speed with other property movements in the area and helped us decide a listing price which made sense to all of us. She reported back promptly with open home outcomes and was out the front with the leaf blower before inspections, making the place look it's best. Living offshore, meant I could not be there every week but I was so relaxed knowing that I had left the job in such capable hands. Jessica has a great support network at the agency, meaning there was always someone picking up the reins if Jessica had to tend to other properties, but she somehow made us feel as though we were her only client. Always available to take a call, or arrange what we needed. If you are "in the market" for an agent, you would be hard pressed to find a more helpful, attentive and hard-working person to handle your sale. We were happy with the price and I know the sale only made it over the line because she worked so hard on our behalf. Thanks Jessica, you were a great decision!

Jessica is very prompt in communication, attentive to my inquiries, and proactive in addressing my needs. She promptly return all my calls and emails, keep us informed and is available to schedule viewings as needed.

I had the pleasure of working with Marshall Group to sell our property in Gordon. It was a difficult time in the market but with the efforts and network that the Marshall group had offered we were able to get the best outcome for us. I highly recommend Craig, Jessica and the team at Marshall Group for any of your real estate needs.

Great agent very happy to recommend to you Jessica and Craig are very professional and been constantly contact us even when we are in overseas; giving us all the key advice through the whole campaign. The presentation are so nice and video are great , we achieve a great price by them giving us accurate market update . also the property management team is amazing which avoid us hassals.

We bought our property through Jessica and Craig, and have found them to be professional and helpful at all times. They went out of their way to answer numerous questions and our requests to view the property multiple times. We highly recommend their services :)

Jessica has substantial real estate knowledge and many years working experience in north shore district. She helped me sold the property smoothly in a very short time. She is an agent who is trustworthy!

We had the pleasure of working with Jessica and Craig team as our property agent, and we couldn't be more satisfied with her service. From start to finish, Jessica demonstrated exceptional professionalism, dedication, and expertise in the real estate market. Jessica's knowledge of the local housing market was impressive. She provided us with valuable insights and strategic advice, which helped us set a competitive guide price for our home. Her marketing skills were outstanding; the listing photos and descriptions were high-quality and showcased our house beautifully, attracting numerous potential buyers more than we expected. Communication with Jessica was always prompt and clear. She kept us informed throughout the entire process, promptly addressing any questions or concerns we had. She responded to us whenever we called at nights or in holidays (sorry for that!). We are also happy with her genuine care and attention to detail. She went above and beyond to make sure everything was in order, coordinating seamlessly with all parties involved and handling any issues that arose with professionalism and grace. One of the most remarkable aspects of working with Jessica was her negotiation skills were top-notch, ensuring we received the best possible offer for our property at last. Thanks to Jessica's team hard work and dedication, our house was sold quickly and at a price we were very happy with. We highly recommend Jessica to anyone looking to buy or sell a home. She is an outstanding agent who truly cares about her clients and delivers exceptional results.

I recently bought a property with Jessica Liu! We have been hunting for a few years with no luck. It turned out to be we just havnt met Jessica yet! She is very appoachable from the very beginning, and wont let go of any potential buyers. I feel like she looks after the vendor very well. More importantly, she is highly skilled in negocitating between the vendor and the buyers. She listens to us and always prepare to have a chat. She won our trust and endavour to excell the whole time! My family are so so lucky to have her, my mom and dad adore her. She works absolutely for the vendor but she also made the property hunting journey for us so much earier and less struggling. We would highly recommand her and her team! Well done Jessica!

Jessica did a fantastic job in helping me find and purchase my first property. From inspections to closing the deal, Jessica's professionalism and friendliness stood out, her knowledge of the market was invaluable and gave me confidence in understanding what I wanted. Jessica was always available to answer my questions and proactively kept me updated on every development. I highly recommend Jessica and her team to anyone looking to buy a home - you will be in safe hands.

Jessica demonstrated great passion and incredible patience throughout the selling process of my house. This was even more commendable as I was overseas during this period. Jess had to make extra efforts to liaise with all parties despite the time difference and also made sure the house was most presentable in my absence. Highly recommended.

A huge thank you to my real estate agent, Craig & Jessica, who recently helped us buy our house in NSW. we are grateful for both of their guidance, expertise and attention to detail, which made the buying process smooth and stress-free.