We met Jo Langstaff at Ray White Metrowest and didn't waste any more time vetting other agents. Her personable and relaxed manner made us feel very comfortable. After spending more time with Jo at our home, and listening to her practical advice on how best to sell an older house in Kenmore, we knew our first impression was correct. As first-time sellers, we could easily imagine that buyers would also feel they were in good hands, which we felt was an important quality. Jo was also particularly understanding and accommodating of our status as an amicably separated couple who were each trying to balance work, children and the multiple tasks of getting a house ready for auction. She always delivered that extra service and personal support to each of us, which we truly appreciated. On auction day, Jo and the team at Ray White Metrowest held our hands through the stress -- quite literally at some moments -- and made the whole experience as pleasant and positive as possible. We certainly enjoyed sticking up that "SOLD" banner, and the champagne Jo gifted us could not have been more delicious! Jo's service did not stop there as she helped us through the period of settlement, checking in with how the conveyancing was progressing and offering relocation advice on renting versus buying options. Ray White Metrowest transferred the buyers' deposit to us immediately upon settlement without any prompts or fuss. We thank Jo Langstaff and Ray White MetroWest for turning what could have been a difficult period into an enjoyable and rewarding experience. Thank you, Jo! Jacqueline and Sebastian
