Joanna Manolakos

Selling our mother’s home in Croydon Park was always going to be emotional, so we approached the process carefully and interviewed four agents before making our final decision. Joanna stood out for her calm, clear assessment of the property and the market. She wasn’t the loudest voice in the room, but her pricing guidance ultimately proved to be the most accurate of all the agents we met. Throughout the campaign, Joanna delivered exactly what she promised. Communication was consistent and transparent, and she spent considerable time speaking directly with buyers. The quality of insight she gathered in the lead-up to auction gave us real confidence in every strategic decision, particularly around positioning and reserve. As three executors, coordination could easily have become complex, but Joanna handled our dynamic with professionalism and patience. We also appreciated the guidance of auctioneer Nathan Casserly, whose calm and disciplined management of the auction complemented Joanna’s preparation perfectly. The result — $1.217 million under the hammer — exceeded our expectations and validated the strategy from start to finish. Most importantly, we felt supported and well informed throughout the entire process. We would not hesitate to work with Joanna again and confidently recommend her to anyone considering selling, particularly via auction.

Joanna makes things easy. Great communication and a seamless process . I would highly recommend Joanne.

Joanna gave a clear outline of her strategy to sell my property. The schedule was mapped out with clarity which provided a solid guide for all concerned. Joanna was positive from the start and provided an ease that made the sale seem effortless. I will definitely engage her services again in the future.

We tried to sell the unit ourselves in 2019, and while it was a novel experience we also realised how much was involved and how little we knew about it. Plus we were somewhat disappointed with the level of interest we garnered and the figure it seemed we would have to accept. Luckily for us, just as a sale was imminent, covid threw a spanner in the works and brought proceedings to a halt. Nearly three years later we decided the timing was right, and via the recommendation of a friend we enlisted Joanna. What a relief it was to have a professional take on the task, and a surprise to find it wasn’t going to cost us as much as we thought. Joanna quickly and confidently decided to auction, which was something we hadn’t even considered. Her enthusiasm was contagious right from the start. She prepared a focussed two-week campaign and kept us well informed on feedback throughout the process of opens. As she predicted, the level of interest was high, and by auction day we had no less than eleven registered bidders. We stood gob-smacked in the complex's carpark as the bidding climbed up and over our most hopeful expectations. Joanna has decades of experience and a genuine love of her job. Her natural affability makes communication easy, while her professional know-how combined with her calm decisiveness makes her the right person to deal with what for many would be a totally stressful process! She took care of everything, and apart from the few essential meetings, we basically sat back and watched the magic happen until the money was in the bank. And she even made it fun, for vendor and purchaser alike. Thanks Joanna

Joanna was exceptional!! The whole experience was seamless, very well organised and professional. It was very clear Joanna knew exactly what she was doing. We were able to relax and let her do her job and the regular exceeded our expectations. I would recommend Hoanna to anyone.

Joanna had a very good understanding of today’s market, her experience and diverse marketing knowledge enabled her to grasp and entice buyers & the buyer, for my home, a confident poised sales agent. Which is the reassurance I needed to ease the process.