Joanne Vines, Zac, and her OneAgency Team worked really hard to sell our unusual "character" home. They were always highly professional and personable, communicating regularly in regard to progress, being optimistic, yet at the same time, realistic. I would have no hesitation in listing a property with Joanne in the future.
I found Joanne Vines the best agent I have ever dealt with. As a purchaser at no time did I ever feel any pressure from her. Very pleasant, easy going and extremely helpful. If I were to be selling a property in the same area I would use her as the agent as I know that she would treat potential purchasers well and with warm respect and professionalism.
It was a pleasurable experience dealing with One Agency to purchase my home in coffs harbour. They ere curtious and professional at very step.
I am writing this on behalf of my 90 year old mother who recently sold her home - where she had lived for almost 30 years - through Joanne Vines. Joanne was thoughtful, approachable and knowledgeable about the sale of the property and she and her staff were kind and respectful to mum who was very apprehensive about the sale and also preparation of her home for inspections. My wife and I had previously sold our home through Joanne so we had a great deal of faith in her honesty, integrity and ability. On behalf of mum, we had a reasonable idea of what the property would sell for - a 3 bedroom brick veneer older cottage by the beach. As with the other agents that we had also discussed the sale with (of course you would get a general consensus idea), Joanne's initial appraisal came in under our estimate - hence only 9 stars for market knowledge but the others would have been fewer stars. However, she was quick to suggest that we put it up for sale within a "range" of prices. After the first inspection day, she had an offer at the low end of the "range" which we declined. We said for her to get back to the clients and if they were willing to pay the top price of the "range" they could have it that day. They came back the next day with that offer and the deal was done. One open house and sold! Pretty hard to argue with that - of course it was an ideal mix of vendor and purchasers. Joanne even assisted in getting the purchasers to agree to allowing mum to stay in her home of so many years for an extra month or so while the purchase of her new home went through. My mother and my wife and I were very satisfied with the services of Joanne Vines and One Agency Coffs Harbour.
Jo was a great agent to deal with. Working 6 days a week myself with my own business she kindly gave up part or her Sunday to show us around the property which I purchased soon after. Cheers Jo Regards Michael
For selling properties, or buying one, Joanne comes highly recommended. We have had several purchases and sales with her at the helm.
Well Joanne and team were so helpful on purchasing our new home they could not do enough to assure our comfortable change , and as from time to time Joanne kept in contact to make sure we are happy and comfortable,we would recommend one agency to anybody thinking of selling their home they are truely a very helpful and caring realestate agency I wish Joanne and Zac all the best in the future.Cheers Jim & Lynne Aylmer Sandy Beach
We were delighted with the negotiation process and the skills that Joanne showed. Without her help we may have missed out on a property that really suits us. We would be happy to recommend her to anyone buying or selling.
When dealing with Joanne you know that you are in experienced hands. Joanne is an excellent communicator who keeps you informed every step of the way whilst your house is on the market. We have bought and sold with Joanne and it was an absolute pleasure dealing with her and her team. Ross and Doreen Barton
Joanne and her team at One Agency are professional and ethical. We purchased a home from Joanne and she was a very good negotiator for her vendor and she ensured we moved very quickly with our purchase, which is exactly what i would like her to do if she was selling my home. Joanne was very easy to deal with and kept us informed.
