Jody's profile

Jody's reviews

  4.9  
Jody has 74 reviewsacross 24 different locations, showing 12.
almost 4 years ago
Lack of sales ability and negotiation skills

I am quite dissatisfied with Jody Yuan for selling a property for me. It was a very bad experience. She seems to be very caring and concerned at first, but what she did was completely different from what she said. She kept using various methods to lower our price expectations. Lack of sales ability and negotiation skills. 1. On Auction Day, none of the 3 potential bids she mentioned turned up on the auction. Due to the property being sold at a poor price, we requested not to disclose the price on the website before the settlement, but it displayed the sold price on the following day of the Auction. 2. After auction negotiation with the highest bidder, they told us that they have reached their ability limitation, and asked us to directly negotiate with the buyer for a better price. 3. On the settlement day, 16 minutes before the scheduled settlement time, sent us an email to our email requesting our bank account details while we are working. They even did not bother to call us to let us know. We feel the team is extremely unprofessional. If you choose them to sell your property, then good luck to you.

over 4 years ago
A thorough, hard working agent

Jody helped me sell my property within a short period of time. I appreciate all the efforts and service she provided. There were prompt feedback and buyer interest analysis after every open which helped me to react to the market.

over 4 years ago
Dedicated to work

Thank you very much. You are a very professional real estate selling agent and gave me a lot of professional advice. I learned a lot from the first house selling.

over 4 years ago
Excellent staff and team (Jody and Ming)

Jody and Ming did everything they could, and helped us to sell the property. Jody is super efficient, knowledgeable, and passionate about what she’s doing. I would highly recommend them to my friends if they need to sell their property.

over 4 years ago
Pleasant and Helpful!

Being first-time sellers, we were intimidated by the thought of entering the market. When Jody approached us with a pitch to help with our sale as we were looking to upgrade our house, we felt her sincerity. She provided us with a sensible plan to meet our goal, but more importantly understood our circumstances and needs, especially with a toddler at home. She was patient with us and clarified any doubts we had along the way. She offers a personal approach and broad knowledge of the market.

over 4 years ago
Recommend.Thanks for the team

Jody and the whole team were really professional and friendly. Their help were very much appreciated.Recommend.

over 4 years ago
Professional, personable and honest

Recently bought our first home through Jody and from the very first viewing, right through to settlement, we couldn't have been happier with the service she provided. Jody was very honest throughout the process and made us feel at ease. Very responsive to communication and very forthcoming with any information we needed. Would highly recommend Jody's services.

over 4 years ago
Speedy, efficient & friendly

Jody handled our speedy purchase prior to auction with grace and efficiency. We were thrilled with the outcome and can recommend Jody with confidence.

over 4 years ago
The best we have worked with and have sold 3 houses so far

Jody was such a pleasure to deal with. She was recommended by a neighbour and from the start was great to work with. Jody loves what she does and it shows in the relationship she built with us. It was a big deal for us to sell our home and Jody listened, cared, and was exceptional in her advice, providing contacts and support. Thank-you for all your hard work and don’t ever change. We are very thankful and hope your Employer knows how valuable you are.

almost 5 years ago
Excellent professional skills

It is my first time to sell the property, therefore, I do not have much knowledge of the procedures. Jody's professionalism really impressed me. She is responsible and accountable. She always well-prepared before each meeting. She is also very patient with answering all my questions. Strong recommend her to others.

almost 5 years ago
outstanding service

Jody was very professional and outstanding throughout the whole process of putting our house on the market. Jody communicated very clear and remained very helpful and attentive to our questions and needs. I would recommend her to people looking to sell their houses in the future. Cristian Samuel.

almost 5 years ago
Friendly and knowledgeable

Jody was very friendly and enthusiastic when she first showed us the property. She explained all the features of the house and the local area. She was very passionate with helping our family secure the property. The whole process of purchasing the property was very easy and the level of communication was great.

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