John was recommended to me to sell my house and I am so very glad I heeded this recommendation ! I had never sold a house before and I did not realize there was so much involved in the process . Especially in the case of an older style house which mine was. Challenges large and small abounded however John had dealt with them all before and knew exactly what to do in every case . His energy and tenacity in tackling problems was indefatigable and his manner remained impeccable throughout the whole process. John produced an outcome I am extremely pleased with. I thoroughly recommend anyone to engage his services.

John handled the sale in a very professional yet personal manner, his communication with us was excellent which was important since we don’t live in the area and I think because of his local knowledge we got a price that exceeded expectations, I would highly recommend his services.

John Chapman has provided very professional service for us throughout the marketing and sales process. He is a real gentleman and assisted us with all aspects of the sale making the whole process stress free. We were able to negotiate a better than expected offer and would highly recommend Jonn to anyone wishing to sell their property.

John made the process quick, efficient and simple in purchasing a house. Handy guides were quickly communicated, any and all concerns were immediately metered by a phone call, and above all else John was sure to call the moment there was a potential snag or delay, especially as there were complications around communication between vendor/buyer. Fantastic agent, great staff, would happily work with again.

From the very onset of communication with his office things went smoothly. Staff member, Ned showed the property in question and answered all of my enquiries in a pleasant caring manner. I would use their restate services again, would recommend them to others.

John was very helpful, giving us realistic and appropriate advice. I particularly liked how he had the property professionally valued as a guide for our discussions around price range and advertising. He listened to our requests and when the offers came in, he negotiated well on our behalf with multiple parties. We ended up with the price we wanted, which was within our advertised price guide range, and the property sold in a month. We are very happy and satisfied customers.

John was always professional in his approach, yet was friendly and relaxed whenever we dealt with him. He had a good instinct for the market and his forecasts of outcomes proved to be accurate.

I highly recommend the professional services provided by John Chapman and his staff…my property was sold as promised by John within four weeks !

Good service and responsible person, honest and easy to communicate.

John is well resourced and confident in his assessment of the upper mountains housing market. I liked his enthusiasm. Also, the team that supported him in accomplishing the marketing and sales of my mother's home. John's communication was excellent and up to date at all times. I was very happy with the result.

It was a pleasure to communicate with John, as a buyer. He was clear and concise with providing information and followed up with the vendor when I made an offer. With tight deadlines for exchange of contracts he assisted with the process and helped achieve the outcome. I was very impressed with his professionalism and diligence. Recommend as an agent.

John's background as a solicitor clearly informs his approach to selling property. The negotiation process and outcome was fair and transparent for all concerned including a residing tenant. John works as an effective intermediary for the vendor and the purchaser alike. As a buyer in a difficult market, I felt safe dealing with John. The buyers guide provided by his agency was a helpful reference point alleviating some of the confusion. I have been searching for a home in the Blue Mountains for over 12 months and have had contact with agents who showed little interest in helping. From my first conversation with John, he listened carefuly to my circumstances, followed up on phone calls and advised me so that I was able to find a good home in a great location. John's good grace and sense of humour made a stressful process somewhat less so.