John's profile

John's reviews

  4.9  
John has 147 reviewsacross 25 different locations, showing 12.
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John's qualities as told by our client reviews: responsive, dedicated, hard-working, honest, supportive, clear communication, local expert.
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Seller review
My only regret is that I have no more properties in Sunnybank for these guys to sell.
over 10 years ago
My only regret is that I have no more properties in Sunnybank for these guys to sell.

I wholeheartedly thank John and Li for their help in selling my property and publicly recommend them. Reliable and committed, they immediately inspected my property to make recommendations about presentation. Their inspection went into the evening and when it got dark (vacant investment home), they pushed on with a flashlight! They even helped me with some works in presenting the property! At the first meeting, they guided me with thoughtful advice, best sale method and strategies for a precise and comprehensive marketing plan with a clear and focused target group. Always acting in my best interest, they stopped me from picking random auctioneers based on availability and got the best and most appropriate auctioneer for my sale. When I had pre-auction anxiety and contemplated offers, they explained how and where it was going and why it was best to press on. At that very point, I recognised that John and Li were beyond my level. They knew exactly what they were doing; were professionals; and extremely serious and intent about securing the best deal for me – not a quick sale to secure their commission. Some points to celebrate them are: 1. Always patient and jovial (even when I was overbearing!). 2. Always updated me and answered calls. 3. Knew latest developments in Sunnybank eg Market Square, flow on effects and growth trends; 4. Knew every comparable property in Sunnybank. Eg a buyer wanted a corner block, John named every relevant corner block on Mains Road and their (un)likelihood of availability; 5. They do the best reports and brochures – I’ve sold a few houses and their weekly reports to me were the most professional. Also see their Market Square brochure! 6. Sold my property at a price beyond expectation. The whole process was quick but in hindsight, it wasn’t a 'quick sale' – it was an entire campaign (they even brought flags for my open home inspections!), they’ve just put in so much effort and were so professional that it all just seemed easy.

Seller review
Jude's sale
over 10 years ago
Jude's sale

Can,t speak highly enough of your effort and commitment to selling our property. There was a smooth process organised for the sale and it all went smoothly. Cos and John handled it all with a professional commitment for me as I was not communicating with my sister and this was handled really well by John, made me feel comfortable with having to deal with her. I'm sure they dealt with us equally and without discrimination. Thanks once again for a lovely experience of selling the home. Judith Creagh

Seller review
Honest, reliable, understanding, and a friend.
over 10 years ago
Honest, reliable, understanding, and a friend.

We’d like to thank John Heng for giving us excellent service when we were selling our property. We felt from the first meeting that John was professional, but also able to give us personalised service and would look after us to get best possible price for our house. Also, John explained the procedure very well and what we should do to make the property sell at a good price. He was readily available for us for any questions and we felt he was looking after our interests always. He handled the sale with great sensitivity and skill. Able to find the balance between seller and buyer, John kept us up to date at all times on how things were going. We would not hesitate to recommend John to our friends or anyone selling their property. We found John Heng honest, reliable, understanding, and a friend. With thanks and appreciation, Warm regards, Pirjo Yrttiaho

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