Jonathan's profile

Jonathan's reviews

  5  
Jonathan has 167 reviewsacross 50 different locations, showing 12.
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Seller review
Jonathan is an outstanding agent, insightful, professional, easy going, achieving positive outcomes
12 months ago
Jonathan is an outstanding agent, insightful, professional, easy going, achieving positive outcomes

We were absolutely delighted with the service provided by Jonathan and his team, commencing from the initial meeting to discuss the sale of our property and continuing throughout the open house period to eventual sale and settlement. No request was too much trouble for Jonathan to action and was dealt with in his positive, friendly manner. Jonathan is an easy-going agent who at all times demonstrated a commitment for the right outcome for his clients. He is knowledgeable, professional, and an absolute pleasure to work with. Jonathan’s communication throughout the process was proactive, insightful, positive and helpful. Jonathan developed and managed our expectations appropriately, guided us through the sale process and agreed on appropriate strategies to achieve a successful outcome. Each member of Jonathan’s extended team was also professional, helpful and friendly. Nothing seemed to be a problem or issue for them. Jonathan obviously has a large successful practice dealing with many properties concurrently at various stages of the sale process, yet he manages to make you feel as you are the most important client through his communication and prompt resolution of actions. We can well imagine that Jonathan has developed a large network of personal friends from his extensive client base. We feel privileged that Jonathan was able to act for us on the marketing and sale of our home. We strongly recommend Jonathan and his team to any prospective vendor.

Seller review
Professionalism, personalised care and efficiency bringing about best outcome in good timing.
12 months ago
Professionalism, personalised care and efficiency bringing about best outcome in good timing.

My house had a number of issues and challenges, to be ready for sale, but Jonathan took all the stress away and managed everything in a way that I could feel total trust and confidence in the process. He has a reliable team who got the jobs done quickly and professionally. Jonathan is upfront in a realistic way, has great communication skills, was readily available and got me a price that I was really happy with.

Buyer review
Professional, friendly and easy
about 1 year ago
Professional, friendly and easy

Jonathan was great to deal with and made the buying process seamless and easy!

Seller review
Professional, knowledgable, supportive and engaging.  Pleasure to deal with, great outcome.
about 1 year ago
Professional, knowledgable, supportive and engaging. Pleasure to deal with, great outcome.

Jonathon was very understanding of the personal situation we found ourselves in. He understood both the emotional and financial challenges we faced and devised a strategy for sale of the house that accommodated these. His approach was not just to sell the house but for him and his team to assist in any way possible with the contents and work required to prepare the house to go to market. He developed and implemented a sale strategy that resulted in an outcome that was above expectations. He was able to pivot based on all the information he and his team collected from prospective buyers. He communicated with the family throughout the process and continues to do so to help in finalising the sale and readying the property to pass to the new owner. Jonathon was very easy and friendly to deal with, responded quickly to any concerns and most of all inspired confidence throughout the process. Would highly recommend him to others and thank him and his team for all their efforts.

Seller review
An amazing experience!
about 1 year ago
An amazing experience!

We couldn’t be happier with the experience of selling our home with Jonathan and his team. Their communication was excellent from start to finish, we always felt informed and confident throughout the process. The team presented our home perfectly, creating a strong connection with buyers and this attention to detail made all the difference. We’re so grateful for their hard work and outstanding result. We would highly recommend them if you’re thinking of selling.

Seller review
Professional and knowledgeable
about 1 year ago
Professional and knowledgeable

We highly recommend Jonathan and his team. Throughout this process they were professional explaining the process and our options, provided us with regular feedback and guidance and supported our decisions.

Buyer review
Professional, Knowledgeable, and a Pleasure to Work With
about 1 year ago
Professional, Knowledgeable, and a Pleasure to Work With

Working with Jonathan and Robert Burns on the purchase of our new home was pleasure. They were professional, knowledgeable, and provided guidance throughout the entire process. 🙏

Seller review
Exceeds Expectations
about 1 year ago
Exceeds Expectations

Jonathan and his team helped us prepare for sale of our family home by making recommendations about renovations we might consider prior to the sale campaign. His renovation team was exceptional and we were pleased with every aspect of their work. Moving toward the sale of our home, Jonathan helped us understand each step of the process and how to prepare our home for open houses, styling and photographs. Jonathan negotiated with interested buyers soon after the first open house and kept us informed of the offers. He showed people through the home for private viewings during this time. He dedicated a great deal of effort to our sale. Every time we contacted Jonathan during the sale campaign, he responded immediately, answered our concerns and followed through with his undertakings. In the end, Jonathan and his team secured the sale our home prior to auction. If someone is considering downsizing or selling a home, we could not recommend Jonathan more highly. We have absolute confidence in him. His knowledge of the Woden market is second to none.

Seller review
Professional, helpful and communicative
about 1 year ago
Professional, helpful and communicative

Engaging Jonathan Charles and his team - Dominic, Robert and Paul was a brilliant decision to help sell our home. Jonathon ensured every step of the way was pleasant and stress free. The team communicated regularly, assisted with outstanding tasks and worked with buyers to ensure a successful outcome. We HIGHLY recommend Jonathan Charles!

Buyer review
A Superb Agent
about 1 year ago
A Superb Agent

Jonathan is a superb agent who knows the property business. I could relate many aspects of our experience as both buyers and sellers. But perhaps will just sum things up by saying Jonathan is trustworthy, reliable and genuine. He communicates when needed, and surrounds himself with an equally good team.

Seller review
Great sales experience.
about 1 year ago
Great sales experience.

Very happy with Jonathan's knowledge of the market and his helpful suggestions for making our home appealing. Jonathan and his team are very easy to work with.

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