On the day that Queensland and Australian Governments announced the first round of COVID 19-related restrictions, we approached Vern Gilbert and Josh Dawson from Plum Property about listing our residence on the market. The timing for a sale, in our opinion, was inopportune but we had to leave our much-loved home. That night, television channels were broadcasting images of long queues in the streets outside Centrelink Offices. Media commentators were using the terms ‘recession’ and ‘depression’. It was obvious to all parties that the COVID 19-related restrictions would escalate. The economic circumstances generated ramifications for the prospect of a sale and the market price. Nonetheless, exuding optimism, Vern and Josh explained their strategies for marketing, which included staging, an auction, a video, open houses, digital and hard copy promotion and affiliated activities. Vern and Josh, in a round table discussion at our residence, explicitly detailed, explained and provided written documentation for the rationale underpinning the campaign and the costs. The COVID 19 pandemic affected strategies and purchaser psyche. Unexpected confounding variables, beyond anyone’s control, soon appeared. Due to government restrictions, the auction and the champagne evening were cancelled. Our pre-payment for the former was promptly refunded. Two early potential purchasers were concerned by either the prospect of falling real estate prices or loss of employment. Accordingly, Vern’s and Josh resorted to the hard slog of open houses and dialogue. A highly conditional offer, a tribute to Vern and Josh’s patience, persistence and their negotiating and IT skills, emerged at the peak [at the time of writing] of COVID 19 pandemic in Queensland. Settlement eventually materialised. We would describe Plum Property, Josh Dawson and Vern Gilbert as active, comprehensive, informed, professional and realistic. We are very grateful for their services. Harry and Gail.

Hi Josh, We just wanted to take this opportunity to thank you for your excellent and professional service in purchasing this property. You were excellent, professional, very responsive to all the requests we made. We can't be happier, many thanks

Trained by a maestro, Josh made a huge impact on the sale of our property. Starting with his simulated fishing from our ornamental ponds, this video clip was centre stage in an advertising campaign which led to a contract four days after listing. Professional to the end and with modern views on the best way to promote a property, Josh was a key player in our sale. Thank you Josh

Josh and the team at Plum were amazing to deal with. As the purchaser, Josh was open and attentive and very easy to deal with. He went above and beyond passing on a heap of useful information to us as we bought our interstate property. He had great knowledge of not only the market we were looking at but also the local area and was a calming voice as we purchased our property in a volatile time. Can't thank Josh and his team enough!

Working with Josh to sell our unit in St Lucia was a fantastic experience. Josh was very responsive and exceptionally efficient in assisting us with sourcing quotes, managing maintenance and facilitating works that needed to be undertaken in order to get the best value for ourselves as well as the buyer. A professional and personable agent who kept our interests at heart throughout the sale process.

Josh helped me buy my first property in St Lucia in April of 2020, during the incredibly unique time of COVID-19. Nothing ever came in-between Josh and his extremely high standard of customer service and rapport. Going into my first property purchase, I was nervous about dealing with agents (given the reputation they often have) however, Josh left all of those doubts in the dust! From the get go he was forthcoming and incredibly patient, and respectful, with both myself and my parents. He ensured all of my needs and requests were made, efficiently and effectively. Most of all, he was just a real person delivering the best assistance and knowledge he possibly could. He’s got a great sense of humour too, which was acutely so important during what is arguably a stressful experience! He didn’t try to enter into areas he wasn’t qualified to advise on, but rather, he assisted in putting me on the right paths to get where I wanted to go. Josh will keep the customers best interests at his heart throughout the entire process and still remain a contact and friend after the process. He will be a loyal asset to any business / company or future venture that he enters one day. Thank-you Josh!

Josh is a professional and committed agent who went to exception lengths and effort to ensure the successful sale of our property. Professionally presented open houses and service producing multiple offers. We had a contract in 5 days. Would not hesitate to recommend Josh's service.

Josh made my experience absolutely stress free. He was always happy to help with my 100 million questions. Extremely professional yet always so friendly!

Upon our initial meeting, we felt at ease with Josh and it was obvious he had a high level of market knowledge. His communication was always efficient throughout the entire process and Josh worked tirelessly to secure the sale of our property.

We liaised with Josh to purchase our first home and he was very reasonable in our negotiations and was prompt to arrange all necessary inspections, including assisting us reconnect the electricity. Thanks for all the help, Josh!

A big thank you to Josh for his professionalism, hard work and determination in selling our property. He communicated every step of the way, answered all questions and provided excellent service. I can highly recommend Josh.

Josh was great to deal with. He made the process of buying my first place very smooth. I was always kept in the loop with what was going on and could easily get in touch with him when needed.