
Joy is a very experienced agent and her knowledge about Carlingford is great value! We have been very happy with Joy right from the beginning. Her communication and advice throughout our sale has been remarkable. Thank you Joy for making our experience so smooth, quick and we are very impressed with the results.

Joy is very professional, I am so grateful to have her and appreciate her efforts with the spirit of never give up. She is not only acting as my agent but I do take her as a friend to speak and discuss.


Joy is a professional who has extensive knowledge of the property market and has helped me to secure a good price and a smooth sale of my house. She is a pleasure to work with, and I highly recommend her services as a realtor.

Joy has unparalleled local knowledge and down to earth very approachable service attitude which make her a very reliable and trustworthy agent to work with. During the process of selling our property, she played a key role to assist us from the very start until the very last moment in the settlement day. She is a agent that we will definitely recommend.

Joy Hsieh is, in our opinion, unrivalled in both professionalism and performance when it comes to real estate in the Epping/Carlingford area. We were simply delighted with our recent property sales result, occurring a mere 13 days after first listing. Joy was always brimming with confidence that we would achieve a strong outcome and that made the process all the more enjoyable. We highly recommend Joy to any other sellers or buyers in the vicinity. Thank you Joy and the entire team at Tracy Yap


Joy is an excellent agent, very hard working and often stays back after hours to negotiate with clients. She is very knowledgeable about the property market and current prices. She is an excellent communicator and frequently kept me in the loop. I would definitely use her services in the future again.

Joy Hsieh demonstrated a complete professionalism and honesty in discharge of her accountability to achieve an amicable property contract deal. While she held the best interest for the vendor, she respected my need for a downsize property for me. Joy was not only clearly responsive to my ongoing required essential information relevant to the property, but she kept in touch with me to ensure that I had clear-cut understanding of all matters to make a right decision. All the best to you Joy.

If I have another property, I will definitely give it to Joy to sell again. Because I can't find other agent who is more conscientious, attentive and kindly than her. The whole selling process is not only in place with details (such as beautiful presentation of the house, advertising design, time coordination, etc...), but also patiently follows up with buyers throughout the process to maximize the interests of both buyers and sellers. Truly perfect, hardworking to the last minute, I witnessed all Joy's dedication, she treated my house like her own. I hope that more people can enjoy her service and love.

From start to finish I had an enjoyable experience working with Tracy Yap Realty. Tracy and Joy’s professionalism, honesty, market knowledge and care left me feeling respected and able to trust the process they and their team ran. A fantastic result was achieved for me selling my property off the market. and I am very satisfied with having had Tracy Yap Realty as my real estate agent throughout the entire process. I fully recommend Tracy and Joy to every one.