Joy is amazing in helping us purchase our first house! She is very kind, easy to reach and fast in responding to any of our questions or concerns and make the whole process very smooth. She shows her professional enthusiasm by arranging us to inspect the house several times and gives me timely advice that helps me to make thoughtful decision. She is a bridge of the buyer and the owner, she makes both of us satisfied. She is not selling the property, she is fulfilling my dream. She is the best agent! You cannot imagine how appreciate I am that she is my agent. Highly recommend her. No matter buying or selling, you will never regret!

The whole process of purchasing the property went seamlessly well with Joy keeping open, honest and regular communication. Joy has been professional throughout the whole process with prompt responses and being available at our convenience, which is really apprciated during such a special lockdown period. It is also worth mentioning that her friendly service does not just end at the settlement, her prompt help communicate with the vendor makes our move in process easier. Thank you Joy!

GOOD SERVICE!Very patient and friendly!

Joy works tirelessly for the client to find the best price. She is friendly and communicates well and Joy has an expert knowledge of the local market. She is very experienced and guided us through the selling process. We are very happy with Joy and would recommend her to our family and friends if they ever had to sell their house.

Active communication, enthusiastic service, very supportive

I dealt with joy when recently purchasing an apartment. Joy was friendly & accessible at all times of my purchase, and kept me up to date with negotiations between myself and the vendor. It resulted in a very quick purchase, which I was extremely happy about. I would recommend Joy & her local market experience was great.

Joy is very professional and kind. I am very happy to meet her

To be frank, I have not anticipated how the result of selling 32/188 Balaclava property due to current lock down situation, after I try contact Joy PIC of Tracy Yap Realty on 10/7/21 in communication, she showed enthusiasm ,motivative and strong consent to provided good advice with good achieved ,committed will try the best selling for vendor. One month later on 16/8/21 she reports some buyer come to view property, any one buyer look interest with bid good price and next day, Joy come to me point ask if happy buyer offer $970,000,- please signed exchanged contract ,then I answer agree and happy to signed . for her great achieved ,much appreciated ,congratulation and thank you Joy Hsieh

Joy's efforts with the sale of our property were outstanding. From the very beginning she made every effort to satisfy all our needs and was there for us at any time of the day. Joy's dedication to her job and her caring nature makes her a great asset to the industry. I would most certainly use her again for any real estate needs.

Joy was professional, easy to work with and accommodating. She achieved my target price for my property. Joy never pressured or suggested I lower my selling price instead she worked harder to get what I wanted! Very happy, thank you Joy.

Joy is the best! She was thorough and professional and great to work with. She was honest and forthright- no games. She was so dedicated and never taking a break when you need her.

Every inspection was well organised and we felt at ease.Joy has worked hard for us.We highly recommend.