It is very hard to find the right property, you must find the rigth sales first. Joy help me through the very tough decision and gave me ideas to buy a new property and sale the old property. Our family is so greatful for her hard work. Thank you Joy Victor
Joy is very professional and has an exceptional amount of knowledge of the market. She was always positive and pro-active. Her dedication, constant feedbacks and communications to selling our house was nothing but 5 star. Nothing was too much trouble for her. We would highly recommend Joy and her team. Thank you so much.
My husband and I commissioned Joy and Stanley to sell our investment property at Carlingford. Throughout the whole process from initial consultation, advertising, open homes(during COVID) and finally auction, Joy was highly professional, communicative and hard working. The initial ground work was extremely impressive with the statistics and prior successful sales. We didn’t need to consult any other real estate agents as our confidence for a successful sale was granted. Throughout the 4 week open home schedule, Joy communicated each week on interested parties and the expected interest our home was generating. We were never left wondering how the progress was going. Days prior to the auction, when we set a reserve, Joy assisted us with the process and again had up-to-date data illustrating what price would be expected at auction. On the day of the auction, our property sold for the expected value that Joy predicted at the onset. The entire process was smooth and stress free. We would highly recommend Joy and her company to anyone who wishes to obtain the best price for their homes. Thank you Joy for all your hard work in selling our home. Regards, Denice and Maroun Moussa
We had listed our beautiful house in Carlingford with a real estate company who failed to sell it like they promised. Once they signed us up, their lousy attitude and system failed us miserably. It was very stressful and tiring getting the house ready for opens and going through a disastrous Auction which failed to reach anywhere near a prior agent’s off-market offer. Joy of Tracy Yap Realty promised to get the best price possible and sold our home for $300,000 more than this agent’s failed attempt. Joy was very precise on how the house had to be marketed. COVID came and market was locked down after the first open house. Despite Covid, Joy had a good awareness of the features of our home and personally showed our home to every prospective buyer by appointment. Every week she provided us feedback and updates on sales progress. Joy was always available for us, made us feel comfortable and answered all our concerns - her personal ownership and tireless commitment throughout the whole journey was clearly evident in the price we got. Our decision not to be pressured by the previous agent to sell $300,000 lower but list our home with Joy was vindicated. Could not have done this without you Joy- Bless you and thank You.
Joy is amazing in helping us purchase our first house! She is very kind, easy to reach and fast in responding to any of our questions or concerns and make the whole process very smooth. She shows her professional enthusiasm by arranging us to inspect the house several times and gives me timely advice that helps me to make thoughtful decision. She is a bridge of the buyer and the owner, she makes both of us satisfied. She is not selling the property, she is fulfilling my dream. She is the best agent! You cannot imagine how appreciate I am that she is my agent. Highly recommend her. No matter buying or selling, you will never regret!
The whole process of purchasing the property went seamlessly well with Joy keeping open, honest and regular communication. Joy has been professional throughout the whole process with prompt responses and being available at our convenience, which is really apprciated during such a special lockdown period. It is also worth mentioning that her friendly service does not just end at the settlement, her prompt help communicate with the vendor makes our move in process easier. Thank you Joy!
Joy works tirelessly for the client to find the best price. She is friendly and communicates well and Joy has an expert knowledge of the local market. She is very experienced and guided us through the selling process. We are very happy with Joy and would recommend her to our family and friends if they ever had to sell their house.
Active communication, enthusiastic service, very supportive
I dealt with joy when recently purchasing an apartment. Joy was friendly & accessible at all times of my purchase, and kept me up to date with negotiations between myself and the vendor. It resulted in a very quick purchase, which I was extremely happy about. I would recommend Joy & her local market experience was great.
To be frank, I have not anticipated how the result of selling 32/188 Balaclava property due to current lock down situation, after I try contact Joy PIC of Tracy Yap Realty on 10/7/21 in communication, she showed enthusiasm ,motivative and strong consent to provided good advice with good achieved ,committed will try the best selling for vendor. One month later on 16/8/21 she reports some buyer come to view property, any one buyer look interest with bid good price and next day, Joy come to me point ask if happy buyer offer $970,000,- please signed exchanged contract ,then I answer agree and happy to signed . for her great achieved ,much appreciated ,congratulation and thank you Joy Hsieh
